Sidra Chain deducted unexpected fees from my balance without prior notice, how can I dispute and get a refund?

First, evaluate Sidra Chain's official fee schedule to see if the charges are consistent with their usual costs.

If the deductions are not listed or appear to be inaccurate, gather all relevant transaction information, such as dates, amounts, and supporting documents.

Next, contact Sidra Chain customer service to dispute the charges. You can file a support ticket to support.sidrachain.com, including your complete name, registered email address, and a thorough explanation of the problem.

Alternatively, contact us by email at [email protected], giving any relevant information to aid in a comprehensive inquiry.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.