Expertchat AI Logo

Expertchat AI

Expertchat AI Logo
Expertchat AI

Complaints

31 complaints
Search in results...

Unauthorized VSA Tutorial ExpertChat Charges on BancoEstado CuentaRUT

July 14 7:49 PM

For approximately four months I have been receiving monthly charges on my Banco del Estado debit card (CuentaRUT) from “...

Unauthorized Charges For Expertchat AI Subscription

June 28 5:15 PM6

I am writing to report unauthorized charges that have been taken from my bank account for an Expertchat AI subscription ...

Expertchat AI Charged My SBI Credit Card Without Authorization

June 24 10:54 PM14

I recently discovered that Rs 2,999 had been debited from my SBI credit card for an “Expertchat AI” subscription, even t...

3

Expertchat AI Won't Let Me Access My Account to Cancel My Subscription

June 15 12:46 PM24

I am writing regarding the annual subscription I purchased on the Expertchat AI website and to request a full refund of ...

Expertchatai Cancellation and Refund Process Feels Unclear and Unreliable

May 8 11:35 PM13

I recently subscribed to an Expertchat ai service for around 30 €, but I made this payment by mistake and then decided t...

Refund For An Unauthorized Renewed Expertchat AI Subscription

March 10 4:26 PM30

On 23 February 2026, I made a one-time purchase from ExpertChat AI via their website using my bank card, for which I pai...

Expertchat Refund Dispute After No Transaction Appears

March 6 2:18 PM9

I am experiencing an issue regarding a refund for a $29.99 payment I made through Expertchat using my card. I was told t...

Expertchat.ai Charges $117 Without Consent Through Unauthorized Subscription

February 3 2:14 AM11

A membership was created on the website Expertchat.ai without my knowledge or consent. Since my Garanti Bank card is sav...

1

Expertchat AI Unauthorized Monthly Charge And Full Refund Demand

January 18 4:29 PM70

I am filing this complaint against ExpertChat AI (ai.expertchat.me) regarding an unauthorized monthly charge. I original...

Unauthorized ExpertChat.ai Subscription Charge on My ABB Bank Card

December 10, 2025 1:30 AM158

I am writing regarding an unauthorized charge made to my ABB Bank card ending in 5856 for an ExpertChat.ai subscription....

Expertchat AI Charged $35 Without Permission

October 5, 2025 5:06 PM163

On October 5, 2025, an amount of $35 was withdrawn from my Yapı Kredi card by ai.Expertchat without my permission. I had...

Expertchat Al Auto-Charging My Card Without Emails or Contract

August 21, 2025 11:26 PM160

Since June 2025, about $44 per month has been taken from my card without my knowledge through a website called Expertcha...

Expertchat AI Auto-Charge After $1 Trial

August 8, 2025 6:14 PM173

On July 31, I started a trial membership on the Expertchat AI website by paying $1. However, on August 7, an additional ...

Expertchat AI Charged Me After Cancellation, Requesting Refund

August 3, 2025 7:49 AM150

I had an Expertchat AI subscription, which I used for two months and then canceled. I sent an email on July 29 requestin...

Expertchat AI Trial Not Canceled — Unauthorized Charges Continuing

July 15, 2025 3:28 PM177

I signed up and logged into Expertchat AI to use it for a homework assignment, choosing the 3-day trial for about $1 and...

Expertchat AI Charging Monthly Without Permission

July 7, 2025 11:51 AM140

I purchased Expertchat AI as a one-time use, but the following month money was withdrawn from my card again. I don’t kno...

Expertchat AI Auto-Charge Complaint — No Reminder, No Approval

June 19, 2025 4:11 AM148

On June 15, 2025, I purchased a 3-day subscription from Expertchat AI and paid 0.99 USD. Because I had lost my old card,...

Expertchat AI Hidden Renewal & Word Limit — I Demand Full Refund

June 12, 2025 12:29 AM162

On June 3, 2025, I purchased a 3-day subscription from Expertchat AI and paid 0.99 USD. I did not save my card informati...

Expertchat AI Auto-Charge After $1 Trial — No Email, No Warning

May 23, 2025 8:05 PM144

I signed up and logged into Expertchat AI to use it for a homework assignment, choosing the 3-day trial for about $1 and...

Expertchat AI Auto-Billing After Trial — I Request Refund

May 11, 2025 1:56 AM153

I purchased only a 3-day plagiarism check from the Expertchat AI website for €0.99. After the 3 days ended, $33 was with...

How Can I Fix Expertchat AI Subscription Error

April 2, 2025 11:49 PM130

Expertchat AI Aboneliğimi iptal etmeye çalışırken yanlışlıkla bir üst aboneliğe geçtim ve ücreti aldılar aboneliğimi ipt...

Brand Overview: ExpertChat AI

ExpertChat AI is an online AI-powered writing and academic assistance platform that offers tools such as AI essay writing, plagiarism checking, grammar correction, AI detection, text humanization, citation generation, and math problem solving. The platform operates through the ExpertChat AI website and targets students, writers, and professionals.

Contact Info

  • Customer Support Email: [email protected]
  • Support: Customer support is mainly handled through email and the website support system.

Industry and Operations

ExpertChat AI operates in the AI writing assistance and online educational tools industry. The platform provides browser-based tools designed to help users with academic writing, content editing, and AI-generated text management.

  • AI essay and email generation tools
  • Grammar and plagiarism checking
  • AI text detection and humanization
  • Text rewriting and paraphrasing tools
  • Math problem-solving assistance
  • Subscription-based online writing platform

User Sentiment

User sentiment toward ExpertChat AI is largely negative, with many complaints focusing on subscription billing practices, cancellation difficulties, and customer support responsiveness.

  • Unexpected recurring subscription charges after low-cost trial offers
  • Complaints about unclear billing and renewal terms
  • Difficulty canceling subscriptions
  • Reports of unauthorized card charges
  • Refund requests being denied or delayed
  • Users claiming cancellation options are difficult to find
  • Complaints about automated or slow customer support responses
  • Concerns regarding misleading trial promotions
  • Frustration over repeated charges after cancellation requests
  • Questions about the platform’s reliability and trustworthiness

Share Your Experience

If you’ve experienced issues with ExpertChat AI, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.