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Expertchat AI

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Expertchat AI

Complaints

26 complaints
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Expertchatai Cancellation and Refund Process Feels Unclear and Unreliable

School
School
May 8 11:35 PM13

I recently subscribed to an Expertchat ai service for around 30 €, but I made this payment by mistake and then decided t...

Unauthorized Charge from VSA Tutorial ExpertChat – $29.99 Subscription Fraud

kenneth
kenneth
March 25 6:29 AM46

Today at around 9:03 PM, I noticed that my bank card from Jamaica was charged $29.99 by VSA_tutorial.expertchat for a su...

Refund For An Unauthorized Renewed Expertchat AI Subscription

Kastriot
Kastriot
March 10 4:26 PM30

On 23 February 2026, I made a one-time purchase from ExpertChat AI via their website using my bank card, for which I pai...

Expertchat Refund Dispute After No Transaction Appears

Uğur
Uğur
March 6 2:18 PM9

I am experiencing an issue regarding a refund for a $29.99 payment I made through Expertchat using my card. I was told t...

Expertchat.ai Charges $117 Without Consent Through Unauthorized Subscription

Helin
Helin
February 3 2:14 AM11

A membership was created on the website Expertchat.ai without my knowledge or consent. Since my Garanti Bank card is sav...

1

Expertchat AI Unauthorized Monthly Charge And Full Refund Demand

Ben
Ben
January 18 4:29 PM70

I am filing this complaint against ExpertChat AI (ai.expertchat.me) regarding an unauthorized monthly charge. I original...

Unauthorized ExpertChat.ai Subscription Charge on My ABB Bank Card

Neegar
Neegar
December 10, 2025 1:30 AM158

I am writing regarding an unauthorized charge made to my ABB Bank card ending in 5856 for an ExpertChat.ai subscription....

Expertchat AI Trial Plan Charged Incorrectly - Billing Not Matching Offer

Tu Te
Tu Te
November 27, 2025 7:51 PM154

I chose the 3-day trial subscription for $1, and after that, I was supposed to be charged $10. But how can Expertchat AI...

Expertchat AI Charged $35 Without Permission

Zehra
Zehra
October 5, 2025 5:06 PM163

On October 5, 2025, an amount of $35 was withdrawn from my Yapı Kredi card by ai.Expertchat without my permission. I had...

Expertchat Al Auto-Charging My Card Without Emails or Contract

Güner
Güner
August 21, 2025 11:26 PM160

Since June 2025, about $44 per month has been taken from my card without my knowledge through a website called Expertcha...

Expertchat AI Auto-Charge After $1 Trial

Sevde
Sevde
August 8, 2025 6:14 PM173

On July 31, I started a trial membership on the Expertchat AI website by paying $1. However, on August 7, an additional ...

Expertchat AI Charged Me After Cancellation, Requesting Refund

Yunus
Yunus
August 3, 2025 7:49 AM150

I had an Expertchat AI subscription, which I used for two months and then canceled. I sent an email on July 29 requestin...

Expertchat AI Trial Not Canceled — Unauthorized Charges Continuing

Sibel
Sibel
July 15, 2025 3:28 PM177

I signed up and logged into Expertchat AI to use it for a homework assignment, choosing the 3-day trial for about $1 and...

Expertchat AI Charging Monthly Without Permission

Eylül
Eylül
July 7, 2025 11:51 AM140

I purchased Expertchat AI as a one-time use, but the following month money was withdrawn from my card again. I don’t kno...

Expertchat AI Auto-Charge Complaint — No Reminder, No Approval

Sezin
Sezin
June 19, 2025 4:11 AM148

On June 15, 2025, I purchased a 3-day subscription from Expertchat AI and paid 0.99 USD. Because I had lost my old card,...

Expertchat AI Hidden Renewal & Word Limit — I Demand Full Refund

Batuhan
Batuhan
June 12, 2025 12:29 AM162

On June 3, 2025, I purchased a 3-day subscription from Expertchat AI and paid 0.99 USD. I did not save my card informati...

Expertchat AI Auto-Charge After $1 Trial — No Email, No Warning

Melike
Melike
May 23, 2025 8:05 PM144

I signed up and logged into Expertchat AI to use it for a homework assignment, choosing the 3-day trial for about $1 and...

Expertchat AI Auto-Billing After Trial — I Request Refund

Zeynep
Zeynep
May 11, 2025 1:56 AM153

I purchased only a 3-day plagiarism check from the Expertchat AI website for €0.99. After the 3 days ended, $33 was with...

How Can I Fix Expertchat AI Subscription Error

Ceyda
Ceyda
April 2, 2025 11:49 PM130

Expertchat AI Aboneliğimi iptal etmeye çalışırken yanlışlıkla bir üst aboneliğe geçtim ve ücreti aldılar aboneliğimi ipt...

Expertchat AI Trial Unauthorized Charge Complaint

Samira
Samira
March 16, 2025 6:04 AM133

I purchased a 3-day plagiarism check (0.99 $) from the Expertchat AI website. Three days later, $31 was withdrawn from m...

Expertchat AI Won’t Allow Cancellation After Free Trial

Yaren
Yaren
March 11, 2025 5:33 PM148

Expertchat AI is not allowing me to cancel my subscription. After the 3-day free trial, I am being forced to continue be...

Expertchat Charged My Card Without Login or Permission

Selbi
Selbi
January 23, 2025 4:39 PM131

I have never used Expertchat, nor have I ever logged into the site, yet a withdrawal of 29.99 USD was made from my QNB a...

Expertchat AI Billing Fraud Complaint — I Request Refund

Murat
Murat
January 6, 2025 3:30 PM143

Expertchat AI took $42 from me without my knowledge. They charged me without my permission, and I will be filing complai...

Expertchat AI Overcharge Complaint and Refund Request

Hüseyin
Hüseyin
January 4, 2025 7:47 PM133

I made a $0.99 payment on the ai.Expert.me site for a plagiarism check, but $11 was withdrawn from my account instead. I...

Brand Overview: ExpertChat AI

ExpertChat AI is an online AI-powered writing and academic assistance platform that offers tools such as AI essay writing, plagiarism checking, grammar correction, AI detection, text humanization, citation generation, and math problem solving. The platform operates through the ExpertChat AI website and targets students, writers, and professionals.

Contact Info

  • Customer Support Email: [email protected]
  • Support: Customer support is mainly handled through email and the website support system.

Industry and Operations

ExpertChat AI operates in the AI writing assistance and online educational tools industry. The platform provides browser-based tools designed to help users with academic writing, content editing, and AI-generated text management.

  • AI essay and email generation tools
  • Grammar and plagiarism checking
  • AI text detection and humanization
  • Text rewriting and paraphrasing tools
  • Math problem-solving assistance
  • Subscription-based online writing platform

User Sentiment

User sentiment toward ExpertChat AI is largely negative, with many complaints focusing on subscription billing practices, cancellation difficulties, and customer support responsiveness.

  • Unexpected recurring subscription charges after low-cost trial offers
  • Complaints about unclear billing and renewal terms
  • Difficulty canceling subscriptions
  • Reports of unauthorized card charges
  • Refund requests being denied or delayed
  • Users claiming cancellation options are difficult to find
  • Complaints about automated or slow customer support responses
  • Concerns regarding misleading trial promotions
  • Frustration over repeated charges after cancellation requests
  • Questions about the platform’s reliability and trustworthiness

Share Your Experience

If you’ve experienced issues with ExpertChat AI, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.