I purchased a Europe eSIM package from Holafly approximately 20 days ago. From the very first day I started using the pa...ckage, the internet connection was extremely slow. I constantly had to turn airplane mode on and off just to temporarily refresh the connection. After some time, the internet conne
I purchased an unlimited internet eSIM package for Cyprus through Holafly. As soon as I landed in Cyprus, the eSIM activ...ated automatically, my internet connection started working, and for a short period the service was actually very fast. However, on March 21, 2026, the connection suddenly stopped c
On Saturday, March 21, 2026, at Belgrade Airport in Serbia, I purchased a 3-day Europe eSIM package for Serbia through H...olafly and paid $20.90. However, after this purchase, I did not receive any QR code. When I contacted them through the app to report that I had not received the QR code, they told
On Saturday, March 21, 2026, while at Belgrade Airport in Serbia, I purchased a three-day Europe eSIM package for Serbia... through Holafly and paid $20.90. However, after completing the purchase, I never received the required QR code needed to activate the service. When I contacted Holafly through the
On January 24, I purchased a Balkans eSIM package through Holafly to use during my 6-day trip between January 24 and Jan...uary 29. I paid approximately €27 for the service. However, throughout almost the entire trip — especially while I was in Bosnia — the internet either did not work at all or appear
On September 11, 2025, I purchased an eSIM from Holafly’s official website for use in Sweden, paying €18.90 for my Xiaom...i Mi 13 smartphone (Order No: #e14563682). However, I later discovered that my device does not support eSIM, which means I was unable to activate or use the product at all. When I
On October 3, 2025, I purchased an eSIM from Holafly for use in Abu Dhabi, United Arab Emirates (Order No: 8REKU8LPA / E...15343863) using my email z*********@gmail.com**. The total amount paid was €19. From the moment of purchase, I was never able to use the eSIM. My device constantly displayed a “In
On July 8, 2025, I accidentally purchased the Turkey eSIM package from Holafly, paying $14.50. What I actually needed wa...s the Europe eSIM package, so I immediately submitted a refund request right after the purchase. For the past two months, I have been in constant contact with Holafly’s customer s
I purchased an eSIM from Holafly.com, successfully installed the application, and followed all activation steps. However..., the network never connected — I had no signal at all. I contacted Holafly’s technical support, and while they did provide assistance, the issue remained unresolved. I then reque
On July 4, 2025, I purchased a Holafly eSIM for Turkey (Order No: E12076591), but I was unable to use it at all because ...my phone turned out to be incompatible with eSIM technology. Before purchasing, there were no clear warnings on the Holafly website or from their support team regarding device comp
On June 7, 2025, I purchased the 60-day Europe unlimited internet package from Holafly, expecting it to work seamlessly ...during my stay in the UK. However, after arriving in England, the eSIM showed 5G signal, but I had no usable internet connection at all. Despite multiple restarts and attempts, it
I purchased an eSIM from Holafly for my trip to Spain, expecting seamless internet access during my stay. However, the e...SIM never worked—not even once. I followed all the setup instructions carefully, but I couldn’t connect to any network. I attempted to delete and reinstall the eSIM, hoping that mi
On June 2025, I purchased a 1-month eSIM from Holafly for my international trip. I used the service without any problems..., and it expired as expected when I returned home. However, on July 13, 2025, at around 10:02 PM, I noticed a charge of $64.90 (around ₺2,700) was withdrawn from my credit card wit
I purchased Holafly’s 9-day unlimited internet eSIM for North Cyprus (Order ID: E12227874), expecting stable service dur...ing my stay. Unfortunately, from the moment I arrived, the connection was weak and kept disconnecting frequently. Despite following all setup steps, I could barely use the internet
I purchased a Holafly eSIM that was supposed to work across all of Europe, but the internet never worked in the area I w...as traveling. I immediately contacted Holafly support through WhatsApp. While they attempted multiple troubleshooting steps to restore the connection, nothing helped. The eSIM simp
I bought an international eSIM data plan from Holafly for my recent vacation abroad. I followed all the setup instructio...ns exactly and installed the eSIM properly on my phone. However, the internet either didn’t connect at all or briefly showed LTE for a few seconds before dropping again. I needed a
I purchased a Türkiye eSIM from Holafly, order ID 3228, for a 20 GB plan with a payment of 45.00 ₺ using Visa ending in ...8377. I followed all installation instructions, including scanning the QR code and entering the SM-DP+ address and activation code manually. Despite this, the eSIM never activated,
I have been waiting several weeks now for a promised refund through Holafly. When you contact them on email, Whatsapp or... through their app, you get the same automated response. No help at all, but empty promises that they are looking into it! A very dishonest, unhelpful company. Do not use Holafly.
Holafly has let down a lot. Though I purchased an eSIM hoping for a seamless experience, no matter what I tried I cannot... get it to function. Their chatbot was utterly unhelpful, responding generally in pointless manner. When I at last got to an actual person, they were unable to resolve the problem
I really suggest against buying an eSIM from Holafly. Expecting consistent connectivity, I got one for my vacation but i...t was only a headache from start to finish. No matter how many times I tried to set it up, the eSIM never worked—it showed an error all the time. I was totally shut off for the fir
Hoping for a hassle-free journey, my wife and I each bought an eSIM from Holafly for our recent vacation to Europe. Regr...etfully, it proved to be a total fiasco. Everywhere we were, the reception and download speed was awful. Whether we were visiting rural areas or in the center of a major city like
I purchased an unlimited data plan from Holafly on January 18th, ahead of my trip to the United States on January 21st. ...I paid in full, and Holafly sent me a confirmation email. However, the crucial QR code email for setting up the plan never arrived. I’ve been in constant communication with their s
Holafly is a telecommunications and travel-tech company that provides digital mobile internet connectivity services to international travelers. The company, officially registered as Holafly Limited, was founded in 2017 by Pedro Maiquez and Yingyan Hu.
Email: [email protected]
Phone: +1 (661) 384-8482 (This number is primarily used for WhatsApp customer support)
Operating within the telecommunications and travel technology industry, Holafly functions as a global digital mobile operator. The company allows travelers to purchase and activate mobile data plans from their home country before traveling, eliminating the need for expensive traditional roaming agreements or swapping physical SIM cards.
A significant portion of user feedback highlights recurring technical and customer service frustrations. When travelers encounter issues abroad, they frequently express dissatisfaction with the brand's data policies, rigid refund processes, and support responsiveness.
If you have experienced issues with Holafly, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
