I bought a Prada frame based on a friend's recommendation. About two months later, the paint on the frame started peeling. I returned to the store, explained the issue, and they sent it to the manufacturer. A week later, they offered me a Bulgari frame instead, as Prada was unavailable. I accepted, but after five months, the paint on the Bulgari frame started peeling too. I went back, and once again, they sent it to the company. When I picked up the glasses, my vision was blurry, especially up close. I thought it would improve after a few hours, but it didn’t. I called the store multiple times before they finally answered. I told them they must have installed the wrong lenses because I still couldn’t see clearly. It turns out they mixed up the lenses—left to right and right to left. This level of unprofessionalism is shocking. When I returned, the employee casually said, "It might have been a mistake," without showing much concern.
Last year, I bought a pair of Prada sunglasses with white frames. From the moment I tried them on, they sat crooked on my face, so I went to the store three times to ask if there was a problem. Each time, they assured me there wasn’t. Then, the white parts of the frames began to turn yellow. I sent ...
I bought a pair of Prada sunglasses from Boyner a month ago, and after just one use, the frame's paint started peeling. When I sent them for inspection, the claim was rejected as a "user error." However, when I contacted the main distributor, they explained that sometimes a production error can caus...
I purchased a pair of Prada sunglasses on April 30, 2022, and have loved wearing them nearly every day since. I was assured that the sunglasses came with a 3-year warranty. However, the frame started peeling, which became quite bothersome visually. Since the warranty was still valid, I took the sung...
I purchased a pair of Prada sunglasses, and in less than a month, the brand logo on the side fell off. In May, I sent the glasses back under warranty, but I still haven't received them. When I called for an update, the store representative said it would take about another month for the logo to be re...
I took my Prada sunglasses, which developed a stain on the lens, to the Prada store at İzmir İstinye Park for inspection. They said they needed to examine the issue, but it’s been over two months, and I’ve heard nothing. When I visited the store, they couldn’t provide any answers. The next day, when...
Comments