On August 28, 2024, I placed a food order through Migros Yemek from Antares-KFC. I waited for nearly 2 hours, but the order was never delivered. Then, without warning or confirmation, the system suddenly marked the order as “delivered”—even though nothing ever arrived. I tried calling the KFC branc...
On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was three months ago, and I still haven’t received my ₺740 refund. ...
On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was two months ago—and I’m still waiting for my money. I was told the refun...
On December 21, 2024, I placed an order on KFC’s system, but it failed due to a technical error. I tried again, and it failed again. Despite both orders being unsuccessful, my credit card was charged twice—a total of ₺740. I immediately contacted KFC, and they told me the refund would be processed ...
On December 22, I placed an order worth ₺372 through the KFC app. While the payment was successfully deducted from my account, my order was never processed. The app does not show any active orders, leaving me without my food or a way to resolve the issue. Attempting to contact customer service has ...
On December 27, 2004, at 8:42 PM, I placed an order with KFC, but it never arrived. The tracking page showed the order was dispatched at 9:30 PM and marked as returned at 11:30 PM. Despite this, the system falsely marked the order as delivered. I didn’t receive the order, and this mismanagement is ...
I ordered two separate meals from KFC, but only one meal was delivered. The delay in delivery was frustrating enough, but to make matters worse, the food arrived completely cold. I tried contacting KFC’s customer service, but I couldn’t reach anyone. Despite previous complaints from other customers...
I recently ordered from KFC and was incredibly disappointed with the entire experience. Instead of receiving 2 chicken drumsticks as requested, I got only 1. On top of that, my Zinger burger, for which I paid extra to include cheddar cheese, arrived completely without cheese. To make matters worse,...
My KFC order was canceled without informing me, and the customer service line didn’t respond to my calls. After waiting 1.5 hours, I finally reached someone through the app’s support chat. They told me the order was canceled because my address, which they deliver to weekly, was suddenly deemed "outs...
Earlier today, I placed an order for the KFC Cruncheesy Box, and I deeply regret it. What I received was nothing like the product advertised. The sandwich was completely missing the chicken, cheese, and pickles. It was just plain, dry bread. This is completely unacceptable! Are we paying for empty ...
This restaurant chain has consistently impressed me during my travels in America and Europe, where I've always found the quality to be exceptional. My latest experience at a KFC in Turkey made me rethink their reputation. The service lacked organisation, and the food quality fell short of my expecta...
We have had enough complaints about the newly opened KFC near GOP TEM Residences. I've never seen a KFC like this in my life. We were thrilled when a KFC opened near our home, but the food quality here is terrible and nowhere near the taste of other KFC locations we’ve visited. The staff is irrespon...
I ordered two Xtreme Menus from the KFC Avcılar branch via Getir Yemek, paying ₺780. The order, placed at 9:30 PM, arrived at 11:00 PM with only one menu instead of two. At 11:00 PM, Getir Yemek informed me that they would retrieve the item and initiate a refund once collected. However, no one came,...
After waiting nearly 1.5 hours for my KFC order, I received a cold, inedible meal. The fries were rubbery, the chicken was barely cooked and cold, and the burger was impossible to eat. How can KFC serve food like this without embarrassment? This isn’t the first time I’ve faced such disappointment; I...
On October 25, 2024, I ordered a Bucket Meal along with a Volleyball Champion Meal from KFC. However, the Volleyball Champion Meal was completely missing from the delivery—not a single item from that menu was sent. I tried reaching out to KFC customer service and waited on hold for an hour but could...
I placed an order through the Pluxee app for KFC with order number KFCO5689207192, and it’s been over two hours with no delivery. I haven’t been able to reach customer service, nor any other contact point for help. This is unacceptable service—if you can’t manage orders in a timely manner, don’t off...
I placed three separate orders through Yemek Sepeti, and all three had missing items. For my latest order, I even wrote a note asking them to ensure all items were included, yet it still arrived incomplete. This issue isn’t isolated to me—when I mentioned it to my spouse, they shared a similar exper...
I ordered the Family Bucket Meal through KFC’s app for an evening meal, specifying regular cola as my drink. Instead, I received a Zero Cola. I even noted for fresh food in the order comments—something that shouldn’t even need mentioning, but the food we got was clearly reheated and old. The chicken...
I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never arrived. To make matters worse, at 8:18 PM, KFC canceled the order, but their system falsely shows the cancellation time as 7:18 PM. Throughout this ordeal, I couldn’t reach a custo...
I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was canceled. It has now been 20 days, and I still have not received my refund. I’ve tried contacting customer service multiple times, but no one answers the phone. This is beyond fr...
It has been 1.5 hours since I placed an order from KFC through Getir. I’m unable to reach Getir support, and KFC's own customer service isn’t responding either. The store isn't answering, and the order hasn’t even been marked for cancellation. Despite the delivery time being long past, the order sti...
Hello, I placed a KFC order at 19:33, and by 20:18, it is still stuck in "assigning" status. When I called your customer service, the system said the order was "ready," but the call was automatically disconnected. This level of service is unacceptable. I want to cancel the order, but I’m unable to ...
At the KFC outlet on Istiklal Street (ground floor, next to Burger King), I noticed the cashier was misleading tourists who don’t speak or understand Turkish regarding product prices. On the evening of October 11th, I chose a combo meal that included 4 spicy wings, fries, and a drink, which was adve...
I ordered a bucket menu from KFC with a side of "gravy" sauce. My order arrived at my door in half an hour, but there was no gravy sauce or the items listed on the menu. Instead of large fries, I received 10 pieces of regular fries, and they sent ketchup instead of the gravy sauce. The "hot shots" a...
Kentucky Fried Chicken, or KFC, is a fast-food restaurant chain specializing in fried chicken. Colonel Harland Sanders began the firm in 1952 in Kentucky, USA, and it has since evolved into one of the world's greatest fast-food chains. KFC serves various chicken dishes, including their famous Original Recipe chicken and sides like mashed potatoes, coleslaw, and biscuits. Sandwiches, wraps, salads, and a range of sweets and beverages are also available. KFC operates in over 140 countries, with thousands of outlets serving millions of consumers daily. They are dedicated to serving high-quality, reasonably priced meals produced with fresh ingredients and cooked to order. In addition to standard dine-in and take-out options, KFC provides delivery and catering services in some areas.