KFC App Order Canceled but No Refund After 20 Days

Nimet
Nimet
KFC
October 25, 2024 9:06 PM136

I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was canceled. It has now been 20 days, and I still have not received my refund.

I’ve tried contacting customer service multiple times, but no one answers the phone. This is beyond frustrating and completely unprofessional. Every time I order, they cancel and fail to process a refund.

If the app doesn’t work properly, it shouldn’t be available. KFC, please resolve this issue immediately and refund my money. This experience has been a complete disappointment, and I demand accountability for this poor service.

Comments

Similar Complaints

I Still Haven’t Received My Refund for Canceled KFC Orders After 2 Months

Merve
Merve
KFC
March 11, 2025 9:19 PM122

On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a techn...

My KFC Order Was Never Made Up, No One Was Interested

Ayberk
Ayberk
KFC
July 7, 2024 1:31 PM124

On February 9th, I made a purchase from KFC, hoping for a timely delivery of my food. Unfortunately, much to my disappoi...

Been Waiting Months for a Refund from KFC, Endless Customer Service Delays

Umut
Umut
KFC
November 23, 2023 4:24 PM181

I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an add...

1

KFC Canceled My Order Without Notice and Hasn’t Refunded My Payment

Evren
Evren
KFC
December 27, 2024 9:15 PM117

My KFC order was canceled without informing me, and the customer service line didn’t respond to my calls. After waiting ...

KFC Order Canceled After 2 Hours Without Any Communication

Erhan
Erhan
KFC
October 25, 2024 9:07 PM152

I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never ar...