KFC App Order Canceled but No Refund After 20 Days

Nimet
KFC
136

I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was canceled. It has now been 20 days, and I still have not received my refund.

I’ve tried contacting customer service multiple times, but no one answers the phone. This is beyond frustrating and completely unprofessional. Every time I order, they cancel and fail to process a refund.

If the app doesn’t work properly, it shouldn’t be available. KFC, please resolve this issue immediately and refund my money. This experience has been a complete disappointment, and I demand accountability for this poor service.

Comments

Similar Complaints

I Still Haven’t Received My Refund for Canceled KFC Orders After 2 Months

Merve
KFC
122

On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a techn...

My KFC Order Was Never Made Up, No One Was Interested

Ayberk
KFC
124

On February 9th, I made a purchase from KFC, hoping for a timely delivery of my food. Unfortunately, much to my disappoi...

Been Waiting Months for a Refund from KFC, Endless Customer Service Delays

Umut
KFC
181

I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an add...

KFC Canceled My Order Without Notice and Hasn’t Refunded My Payment

Evren
KFC
117

My KFC order was canceled without informing me, and the customer service line didn’t respond to my calls. After waiting ...

KFC Order Canceled After 2 Hours Without Any Communication

Erhan
KFC
152

I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never ar...