On August 28, 2024, I placed a food order through Migros Yemek from Antares-KFC. I waited for nearly 2 hours, but the order was never delivered. Then, without warning or confirmation, the system suddenly marked the order as “delivered”—even though nothing ever arrived.
I tried calling the KFC branch multiple times, but no one picked up. I also reached out to Migros Yemek, but they offered no assistance or follow-up. In fact, I was told there was no dedicated customer support for the food delivery section. All I got were unhelpful replies like, “We don’t have a food department to handle this” and “There’s nothing we can do.”
I paid for a meal that I never received and now no one is taking responsibility. This is completely unacceptable.
On April 24, 2023, at 18:38:19, I ordered from KFC via the Yemek Sepeti app, with order number 50704579. My promotional order was not delivered. Despite at least five attempts to call Yemek Sepeti customer support, they informed me that they were unable to contact KFC in any manner. How is it possib...
On December 21, 2024, I placed an order on KFC’s system, but it failed due to a technical error. I tried again, and it failed again. Despite both orders being unsuccessful, my credit card was charged twice—a total of ₺740. I immediately contacted KFC, and they told me the refund would be processed ...
I ordered from KFC restaurant on 25.04.2023 at 16:39. The products I received had nothing to do with the order I placed. As if kidding, they sent only bread for your hamburger. No fries. It has nothing to do with the menu I chose. Although I had problems every time, I ordered maybe this time there w...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an address issue. They assured me that the refund would be processed within 15 days. However, months have passed, and my 250 TL has not been refunded. Each time I call customer service, ...
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