My KFC order was canceled without informing me, and the customer service line didn’t respond to my calls. After waiting 1.5 hours, I finally reached someone through the app’s support chat. They told me the order was canceled because my address, which they deliver to weekly, was suddenly deemed "outside the delivery area."
The payment was automatically deducted via Pluxee Mobile, yet I have received no updates about the refund. It’s unacceptable for KFC to take the payment, fail to deliver the order, and not provide any explanation or follow-up.
This experience reflects poorly on KFC’s professionalism. I expect immediate clarification and a refund for my canceled order. Please address this issue promptly.
I placed an order through the Pluxee app for KFC with order number KFCO5689207192, and it’s been over two hours with no delivery. I haven’t been able to reach customer service, nor any other contact point for help. This is unacceptable service—if you can’t manage orders in a timely manner, don’t off...
I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was canceled. It has now been 20 days, and I still have not received my refund. I’ve tried contacting customer service multiple times, but no one answers the phone. This is beyond fr...
I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never arrived. To make matters worse, at 8:18 PM, KFC canceled the order, but their system falsely shows the cancellation time as 7:18 PM. Throughout this ordeal, I couldn’t reach a custo...
It has been 1.5 hours since I placed an order from KFC through Getir. I’m unable to reach Getir support, and KFC's own customer service isn’t responding either. The store isn't answering, and the order hasn’t even been marked for cancellation. Despite the delivery time being long past, the order sti...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
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