At the KFC outlet on Istiklal Street (ground floor, next to Burger King), I noticed the cashier was misleading tourists who don’t speak or understand Turkish regarding product prices. On the evening of October 11th, I chose a combo meal that included 4 spicy wings, fries, and a drink, which was advertised for ₺295. However, the cashier claimed that for ₺295, I could only get the 4 wings—without fries or a drink—and if I wanted the full combo, it would cost ₺448. She even showed this to me on a calculator. When I asked why they advertised one price but charged another, she said, "That’s how it works in Turkey." Later, I discovered numerous reports of similar misleadings at KFC targeting tourists on TripAdvisor. This behavior is shocking for a KFC fan like me and a disgrace to Turkish tourism. The Turkish authorities or KFC should address these local misleadings immediately. Additionally, the staff refused to let me take any photos of the menu or the prices on the calculator.
I placed a click-and-collect order through the KFC app, but when I went to pick up the order, I found out that it didn't register in the system. However, I noticed that the payment was already deducted from my card. The sales representative informed us that there was nothing they could do and advise...
I had a negative experience with KFC. I placed a "pick-up" order, and they charged my credit card 176 liras. When I arrived at the cash register to pick up my order, they informed me that they had no record of it. I was certain that they had deducted money from my card, but I couldn't receive the or...
I placed an order at the Piyalepaşa KFC branch on Friday evening, June 16th. I ordered two different meal boxes, but the chicken in both boxes was dry and stale, resembling paper. To make matters worse, one of the boxes didn't even come with chicken or fries. So, if the menu cost 160 lira, they basi...
I recently used the KFC Türkiye mobile app to place an order, but to my disappointment, it was never added to the system. My debit card was still charged, though. Unfortunately, KFC Turkey doesn't have customer service, so people like me have to go to external sites to make complaints. It's been a w...
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