Unable to Cancel KFC Order on Getir – Still Pending After Payment

Cansın
KFC
October 17, 2024 8:45 PM138

Hello, I placed a KFC order at 19:33, and by 20:18, it is still stuck in "assigning" status. When I called your customer service, the system said the order was "ready," but the call was automatically disconnected. This level of service is unacceptable.

I want to cancel the order, but I’m unable to do so through the app. I urgently request the refund of the ₺768 I paid. Such a poor service experience cannot continue. Please resolve this issue immediately.

Comments

Similar Complaints

1

KFC App Charged ₺372 but Did Not Process My Order – No Customer Support

Yusuf
KFC
December 28, 2024 11:51 AM124

On December 22, I placed an order worth ₺372 through the KFC app. While the payment was successfully deducted from my ac...

KFC Canceled My Order But Still Hasn’t Refunded ₺740 After 3 Months

Erhan
KFC
April 2, 2025 1:42 AM116

On January 10, 2025, I placed an online order through KFC, which was immediately canceled with a message saying: “Due to...

Been Waiting Months for a Refund from KFC, Endless Customer Service Delays

Umut
KFC
November 23, 2023 4:24 PM181

I placed an order on July 22, 2023, through the KFC app, and approximately 2 hours later, it was canceled, citing an add...

KFC App Order Canceled but No Refund After 20 Days

Nimet
KFC
October 25, 2024 9:06 PM136

I placed an order through the KFC app, and although the payment was successfully deducted from my account, the order was...

KFC Order Canceled After 2 Hours Without Any Communication

Erhan
KFC
October 25, 2024 9:07 PM152

I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never ar...