On October 13, 2025, I placed an order through Yemeksepeti from Subway (order number #rwj4-k9rd). Although the system shows that my order was delivered, I never received it. It seems that someone else may have accepted the delivery, but it was not delivered to me. Because the system marks it as del...
On October 12, 2025, around 3:30 PM, I placed a ₺320 order through Yemeksepeti from Subway, to be delivered to my address in Erzene Neighborhood, İzmir (order number #y1hv-8b3q). However, my order was never delivered to me — it was apparently delivered to someone else instead. As soon as I realized...
On October 11, 2025, I placed an order through Trendyol GO from Subway Odunluk branch, ordering two chicken salads for a total of ₺450, paid by credit card. The delivery took over an hour, but the main issue was with the quality and contents of the salad. There was almost nothing but lettuce inside...
On Friday, October 3, I ordered a Teriyaki Chicken Salad from the Subway branch at Gordion Mall in Ankara. I also added hummus balls and fries on the side. However, the salad wasn’t placed in a proper bowl — it was served directly on the plastic lid of the container, which looked extremely careless ...
On September 26, 2025, I placed a salad order through the Tıkla Gelsin app from the Subway Osmaniye 328 AVM branch. However, the portion that arrived was extremely small — almost like a joke. I’ve noticed that these kinds of issues happen often with online orders, while we never experience the same ...
On September 25, 2025, at 13:41, I placed an order from the Subway İzmir Gaziemir branch. In my order, I redeemed my promo cookie offer and also paid separately for French fries. The fries were not delivered. Instead, without asking me, they replaced them with a second cookie — and that cookie was c...
On September 21, 2025, at 18:40, I placed an order through Migros Yemek for delivery to the Karabağlar/Yeşilyurt area of İzmir from Subway. I ordered the Superstar BBQ (30 cm) Menu (Order No: 723889554). However, when my order arrived, the sandwich from the menu was missing — only the other items we...
On September 9, 2025, I purchased a Spicy Italian and a Steak Sandwich from the Subway Antalya Kemer branch. However, both items were missing significant ingredients. When I pointed out to the staff that the sandwiches were prepared incorrectly and missing items, they insisted that they were made c...
On September 14, 2025, I placed an order through Yemeksepeti from the Subway Göktürk branch, but I was delivered the wrong sandwich. To resolve the issue, I used the “wrong item delivered” option in Yemeksepeti’s support section, but I only received automated messages and could not reach a customer ...
On September 8, 2025, at 14:48, I placed order #zmws-7yby through Yemeksepeti from the Subway Muratpaşa Beachpark branch. I ordered an Italian BMT (30 cm) Menu, and the total was 305 TL. However, the product I received looked nothing like the images: it had almost no ingredients inside, was prepared...
On September 8, 2025, I placed an order for a Teriyaki Sandwich from the Subway Buca branch. However, the product I received was noticeably smaller than the advertised 15 cm size. When I reported the issue to the store staff, no solution was offered, and I was only met with excuses. I paid the full ...
I placed a food order from Subway through Trendyol at exactly 17:44, and the restaurant is only about 10 minutes away from my location. Despite this, I waited over two hours and my order still hadn’t arrived by 19:50. I was extremely hungry and became physically uncomfortable from the long wait. Wh...
My spouse and I placed an order from Subway Karşıyaka Yalı Mahallesi via the Getir app, expecting timely delivery. Unfortunately, we waited over an hour, and even after the promised delivery window passed, our order still hadn’t arrived. It was past midnight, and we were left waiting hungry and frus...
Every time I place an order from Subway, they can’t seem to hear me—even when I speak loudly. Once, I even found a hair in my food and had to ask them to change it. I always order the same thing, but the price is never consistent. When I ask for a price breakdown, they pack my food first and then ma...
On July 1, 2025, my family and I attempted our very first Subway experience at your Ankara Yenimahalle Atlantis branch. Unfortunately, the demeanor of the staff member we encountered profoundly negatively impacted our initial impression of your brand. During the ordering process, the employee exhib...
I ordered from Subway this morning, and while the delivery speed was good and the cookie I also ordered was truly delicious, the salad itself was, as you can see, practically empty. This is nothing short of a disappointment. When I placed my order, I selected things I didn't want, such as vinegar, l...
My Subway order, placed for a location just five minutes' walk away, has not arrived after 75 minutes. This is completely unacceptable. To make matters worse, there isn't a single contact number available for me to reach them directly. If Subway lacks the necessary system to handle online orders ef...
I recently made a purchase at the Subway branch inside Ankara Optimum Mall, and I was charged twice on my credit card due to what the staff claimed was a “system issue.” When I noticed the duplicate transaction, I returned to the store and requested a refund for the extra charge. Shockingly, they to...
I order from Florya Subway almost every day. Consistently, despite being only a 5-minute walk away, my orders take at least 45 minutes to arrive. Beyond the chronic delays, they frequently either omit items or provide the wrong ones based on their own discretion. However, today's experience was far...
The Subway experience in our district is nothing like what's advertised or what we know from other branches. Our local store consistently delivers careless management, subpar ingredients, and poorly prepared menus. You only need to look at their customer ratings to understand the problem. It makes m...
After work, I placed an order with Subway because I was continuing to work late. To my immense frustration, there was no communication and no food delivery. This left me and my colleagues hungry. Furthermore, Subway is refusing to refund my money and has provided no contact number for customer servi...
We went to Subway. After our sandwiches were prepared and we were about to sit down, we noticed the table was dirty. When we asked the staff member to clean it, he rudely responded, "If you don’t like it, leave. I’m alone, I can’t clean it." As we were about to leave, we saw the manager and explaine...
At the Subway branch in Atlantis Mall, as clearly visible in the video evidence, green flies were actively flying around and landing on the food we were consuming. This situation is a blatant disregard for public health. When we brought this to the attention of the staff, their dismissive response w...
Although I’ve always liked Subway as a brand, I’ve had repeated issues with the Subway Yalova Vega AVM branch, and I can no longer stay silent. This location is seriously damaging the reputation of the company. I’ve ordered multiple times, and every single time, the bread is stale, the fries taste l...