While signing up for Kcex, it was stated that users who completed identity verification would receive a bonus. Because of this, I trusted the platform and shared my personal identification information, completing the verification process yesterday. This morning, I received a message saying that my account had been reviewed and that my bonus would not be granted due to a “risky activity,” and that no further details could be shared.
When I contacted customer service, they said that due to privacy rules, they could not explain why I was considered “risky” and that I would not be eligible for the reward. As someone who has already submitted sensitive personal information, I now feel victimized and concerned.
I request that my bonus be credited to my account.
I registered on Kcex specifically to claim the new user bonus, only to be hit with a vague “You did not pass risk control” message during the process. This warning prevented me from receiving even the most basic promotional reward, despite having completed identity verification (KYC) without issue. ...
I registered on the Kcex crypto trading platform after seeing their promotion that promised a welcome bonus for all new users. I completed all required steps, including full KYC verification, expecting to receive the bonus as advertised. However, once I created my account, I received a vague messag...
I signed up for KCEX after seeing multiple promotions promising a KYC bonus for new users. I followed all the instructions, submitted my personal information, verified my identity, and completed the KYC process exactly as described. However, after doing everything required, they suddenly stated I “d...
I registered on KCEX and completed every single step they required for the promised bonus. I uploaded both sides of my ID, verified my phone number and email through the codes they sent, and followed all the instructions exactly. However, after going through all this, I received a message saying my ...
I registered with KCEX after seeing the promotional offer that promised a signup bonus. Like many others, I followed all the steps exactly as instructed, including verifying my identity. However, once the process was complete, the bonus was never credited to my account. When I contacted support, the...
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