Kcex locked my account without warning, how can I reopen it?

My account on the KCEX exchange was locked without any reasonable explanation, and I am unable to withdraw my 1,472 USDT balance. On January 11, 2026, while trying to withdraw funds to my Paribu account, my account was suddenly fully restricted. At this moment, I cannot trade or withdraw funds in an...

My account on the KCEX exchange was locked without any reasonable explanation, and I am unable to withdraw the 1,472 USDT balance in my account. On January 11, 2026, while trying to withdraw funds to my Paribu account, my account was suddenly fully restricted. At this point, I can neither trade nor ...

I am writing to express my extreme dissatisfaction with KCEX regarding the freezing of my funds. Account details: My UID is 30756452, and my registered email address is so***[email protected]. The asset involved is Bitcoin (BTC). I deposited BTC into my KCEX account, which I had held for a long period in ...

Since December 2025, my KCEX account has been restricted from making deposits and withdrawals, and the review process keeps being continuously extended. I have a significant amount of assets in my account, and due to this restriction, I am unable to access or use my funds. I was informed that abnor...

On November 2, 2025, my Kcex account was restricted, and since that date, I have been unable to withdraw my 1825 USDT. When I attempt to make a withdrawal, the system does not allow it. My account has no open positions, no outstanding debt, and no missing documents. This is the first time I have exp...

Even though I did not violate any rules on the platform called Kcex, my account was blocked with the excuse that I “failed the risk control review.” I did not open a new account or use a VPN. I completed identity verification on my own phone and uploaded all required documents without any issues. D...

Earlier today, about half an hour ago, I noticed a security issue with my Kcex account. The email address linked to my account is: s***@outlook.com**. I immediately reported the situation to Kcex customer service by phone, and they are currently reviewing it. At this time, there have been no suspic...

Kcex crypto exchange has blocked my $3,732. On September 12, I submitted a withdrawal request through the Kcex mobile app. However, the transaction was rejected with the warning: “control mechanism triggered, transfer prohibited.” Since then, I have been completely unable to access my account. I ex...

On September 12, I started a withdrawal of 500 USDT from the Kcex cryptocurrency exchange. Although I have withdrawn to the same address many times before, this time my withdrawal request was rejected and the transaction did not take place. I contacted customer service to solve the problem. They ask...

On September 12, I initiated a withdrawal of 500 USDT from the Kcex crypto exchange. Although I had successfully withdrawn funds to the same address many times before, this time my withdrawal request was rejected and the transaction never went through. To resolve the issue, I contacted customer ser...

On August 8, 2024, even though I was able to log into my Kcex exchange account, I was informed that my account had been closed and all withdrawal transactions were completely blocked. My account currently holds assets worth $320.33. When I contacted customer service, I was told that my account was ...

Nearly two years ago, I was actively working as a community manager at the Kcex exchange and brought many users to the platform through my referrals. Despite having a significant balance in my account, including earned commissions, my account was suddenly suspended without any reason or prior warnin...

I currently have $14 worth of funds in my spot account on the Kcex exchange. However, I received a notification stating that my account has been permanently suspended for allegedly violating the user agreement—without any clear explanation or evidence of what I did wrong. This action was taken with...

I completed full KYC verification on Kcex, including submitting my ID and phone number, to qualify for the $50 new user bonus. Despite meeting all the listed requirements, my bonus was revoked without any proper explanation. The only response I received was that a “risk has been detected”—with no fu...

I recently signed up for the Kcex exchange platform after seeing a promotion that promised a welcome bonus for new users. I completed the registration process and provided all the required identification documents. However, after joining, I was informed that the bonus would not be granted due to a s...

I recently created a new account on the Kcex crypto exchange, drawn in by their advertised bonus for new users. But as soon as I registered, my account was immediately labeled as “risky” without any explanation. How can a brand-new account be marked as a risk right after sign-up, with no activity, n...

I registered on KCEX and completed every single step they required for the promised bonus. I uploaded both sides of my ID, verified my phone number and email through the codes they sent, and followed all the instructions exactly. However, after going through all this, I received a message saying my ...

I signed up for the KCEX exchange because they promised a welcome bonus for new users. I verified my identity, followed all their steps, and started trading using the bonus they offered. Everything seemed fine—until I made a profit and tried to withdraw the funds. Suddenly, my account was blocked wi...

I joined KCEX and started trading using the bonus they offered for new users. I followed all the stated rules, used the bonus strictly within the platform for trading futures, and managed to earn around ₺5000. Everything was going smoothly—until I tried to withdraw my earnings. Out of nowhere, my a...

Right after depositing my money into KCEX, my account was suddenly frozen without any clear reason or warning. I received a vague message stating that my account was under review due to an alleged violation, but no evidence or specific explanation was provided. I have not broken any rules, and I dem...

I registered on KCEX and completed all identity verification steps accurately using my real information. Despite this, my account was suddenly banned without any valid explanation. I didn’t violate any rules, yet I am now locked out of my account and unable to access anything. If the platform was p...

I registered with KCEX after seeing the promotional offer that promised a signup bonus. Like many others, I followed all the steps exactly as instructed, including verifying my identity. However, once the process was complete, the bonus was never credited to my account. When I contacted support, the...

KCEX has taken the entire balance from my account—money that I personally deposited—claiming it “violated their rules,” without ever providing a clear explanation or evidence. This is absolutely unacceptable. I followed all procedures and did nothing wrong. It was my own money, not a bonus or promot...

I completed all required identity verification steps on KCEX, including submitting documents and confirmations. Everything seemed fine at first, but shortly after using the platform and depleting my bonus balance through trading, I received an error message. My account was suddenly restricted, and I...

On January 29, 2025, I registered on the KCEX platform and completed all the required KYC verification steps as part of their promotional offer for new users. According to their campaign, eligible users who completed identity verification were supposed to receive a welcome bonus. I followed all inst...