I purchased a Daikin Daylux 24,000 BTU air conditioner approximately one year ago, and it is installed at my home in Ist...anbul, Üsküdar, Küçüksu Mahallesi. As of 24 June 2026, the device stopped cooling and is only blowing air without properly cooling or dehumidifying the room. On 24 June I called Da
"After Daikin's headquarters took the issue seriously and I was able to communicate with the team leader who handled the case, the problem with the air conditioner was finally resolved."
On 18/05/2026, a Daikin LTXM35N wall type air conditioner was installed in my home in Serdivan, Sakarya. During the inst...allation process, the authorized service completed the setup and started the warranty by SMS. While they were explaining to me at the end of the installation how to clean the filte
I purchased a Daikin NDJ Smart Premix combi from Daikin’s own website, and the device has been causing constant problems... for the last 2 years. It will be 3 years in 2 months since we bought it, and for about 2 years we have been experiencing frequent malfunctions. We have to call service at least tw
On December 9, 2025, I purchased a Daikin Icon Premix boiler through Hepsiburada (Order No: 488 797 120 4, Invoice No: k...ct2025000009349), and it was delivered to my address in Çekmeköy, Istanbul. However, the unit arrived defective. The first service visit managed to get the boiler running temporari
On January 28, 2026, I called Daikin customer service and created a service request for my D2CND024 model boiler. During... the call, I clearly explained that the filling valve had already been replaced by an unauthorized service about 2–3 months earlier, but the pressure problem with the boiler was st
I purchased a Daikin MC30Y air purifier in August 2025 for 9,490₺ to use especially in our bedroom at night, as both my ...spouse and I have asthma. Unfortunately, the device started to emit a bad odor about two months after purchase and obviously does not clean the air as expected. For the last three
In October 2024, I purchased a Daikin MC55W air purifier after being told that it required no filter replacement for 10 ...years, and I trusted this promise when paying approximately $207 USD for the product. I used the device only in my bedroom in Serdivan, Sakarya, in a normal household environment w
The initial installation of my Daikin air conditioner was completed in 2022 at my address in Datça, Muğla. During the fi...rst installation, the mandatory vacuuming procedure was not performed, which caused a refrigerant leak and prevented the unit from operating efficiently from the very beginning, an
The Daikin heat pump we purchased brand new only provided heating for two days after installation and has not been worki...ng or heating at all since November 21, 2025. We have been left in difficult conditions during cold weather and have barely been able to use the product properly. We purchased the
I purchased a Daikin D2CND024 combi boiler approximately four years ago, paying around 8,000–8,500 TL. From the very fir...st day, this device has repeatedly malfunctioned and has never worked properly for a long, uninterrupted period. Over the past four years, I have had to call authorized service num
Since April 2025, I have been enduring a real struggle to have the installa...tion of the Daikin Altherma R-32 heat pump completed, for exactly 6 months.
My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been... unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my custo
Daikin Sensira 12000 BTU FTXF35F air conditioner stopped working approximately three weeks after installation, displayin...g the U0-00 error code. The problem has persisted for three days. On August 11th, I contacted both customer service and the authorized service center that installed it to file a fa
I purchased an 18,000 BTU air conditioner from Daikin on April 26, 2022. To ensure the product remained under warranty, ...I had all installation and uninstallation processes carried out by authorized Daikin service centers as directed. On November 27, 2024, the authorized service team sent by Daikin p
Dear Sir/Madam, We have been using the DAIKIN SENSIRA 12000 BTU/H – FTXF35E INVERTER AIR CONDITIONER R32 model in our ho...me, and we have recently noticed deformations on the aluminum heat exchanger (fins) located just behind the protective panel of the indoor unit, without any external intervention.
On 15.07.2014, I bought the Daikin FTXN35LV1B9 model air conditioner thinking it was the best in the market, paying more... than the products sold by other companies according to the conditions of that day. My only thought was that I would not have any problems because I bought the product of the best
Dear Daikin Team, Approximately 1.5 years ago, I purchased your Daikin EBVH16S23D6V Integrated Indoor Unit with Boiler (...230-liter Stainless Steel Boiler) heat pump. At the time of installation, due to the unavailability of an authorized service provider in Istanbul, the installation was carried out
It hasn't been a month or so, I called the Daikin authorized service. The combi we had installed about 1.5 years ago sto...pped working with af and cl errors. The service came and couldn't detect any faults. They asked me for a ₺900 service fee for a product with a warranty because they couldn't detect
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the produc...ts being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja
We have been using the Daikin D2CNL024A1AATR model for about two years, but for the past year, it has been constantly gi...ving different errors like 1167. The service team has visited our home three times, yet all they did was tell us that maintenance would cost ₺3800. We never received a proper respo
On Friday, December 20, our boiler malfunctioned, tripping the circuit breaker and emitting a burning smell, leaving it ...unusable. We reported the issue to Daikin’s authorized service the next morning, and the team finally arrived late that evening, diagnosing the problem as a burned-out fan, which w
I have been using the Daikin MCK55 device for a year now, and I must say I am quite disappointed with its humidification... feature; it simply doesn't meet my expectations. I have also encountered the same odor problem that seems to be a common concern among others. I bought this device with my childre
Daikin is a worldwide corporation that designs, manufactures, and sells HVAC and commercial refrigeration systems. The firm has grown from its 1924 beginnings in Japan to become a major player in the global market for air conditioners. Air conditioners, refrigerators, ventilation systems, and all the parts and pieces accompanying them are just some of the goods and services Daikin provides. In addition to selling their items, they also offer set up, upkeep, and repair services. Daikin has a significant presence in Asia, Europe, and North America but is present in over 150 countries. They have factories in several countries and a global network of sales and support offices.
