On December 9, 2025, I purchased a Daikin Icon Premix boiler through Hepsiburada (Order No: 488 797 120 4, Invoice No: kct2025000009349), and it was delivered to my address in Çekmeköy, Istanbul. However, the unit arrived defective. The first service visit managed to get the boiler running temporari...
On January 28, 2026, I called Daikin customer service and created a service request for my D2CND024 model boiler. During the call, I clearly explained that the filling valve had already been replaced by an unauthorized service about 2–3 months earlier, but the pressure problem with the boiler was st...
I purchased a Daikin MC30Y air purifier in August 2025 for 9,490₺ to use especially in our bedroom at night, as both my spouse and I have asthma. Unfortunately, the device started to emit a bad odor about two months after purchase and obviously does not clean the air as expected. For the last three ...
In October 2024, I purchased a Daikin MC55W air purifier after being told that it required no filter replacement for 10 years, and I trusted this promise when paying approximately $207 USD for the product. I used the device only in my bedroom in Serdivan, Sakarya, in a normal household environment w...
The initial installation of my Daikin air conditioner was completed in 2022 at my address in Datça, Muğla. During the first installation, the mandatory vacuuming procedure was not performed, which caused a refrigerant leak and prevented the unit from operating efficiently from the very beginning, an...
The Daikin heat pump we purchased brand new only provided heating for two days after installation and has not been working or heating at all since November 21, 2025. We have been left in difficult conditions during cold weather and have barely been able to use the product properly. We purchased the ...
I purchased a Daikin D2CND024 combi boiler approximately four years ago, paying around 8,000–8,500 TL. From the very first day, this device has repeatedly malfunctioned and has never worked properly for a long, uninterrupted period. Over the past four years, I have had to call authorized service num...
Since April 2025, I have been enduring a real struggle to have the installation of the Daikin Altherma R-32 heat pump completed, for exactly 6 months....
My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my custo...
I purchased a Daikin Sensira air conditioner, which was first installed on June 26. Since then, it has already shown the U0 error code twice in less than two months. After the first failure, I filed a service request, but reaching customer service and then scheduling a technician took an unreasonabl...
Daikin Sensira 12000 BTU FTXF35F air conditioner stopped working approximately three weeks after installation, displaying the U0-00 error code. The problem has persisted for three days. On August 11th, I contacted both customer service and the authorized service center that installed it to file a fa...
We have a Daikin VRV type air conditioner installed in our education facility, and recently it began showing the F3 error code. Since this occurred in the middle of summer, the timing is extremely disruptive, as we cannot continue operations comfortably without proper cooling. On the day the issue ...
I purchased an 18,000 BTU air conditioner from Daikin on April 26, 2022. To ensure the product remained under warranty, I had all installation and uninstallation processes carried out by authorized Daikin service centers as directed. On November 27, 2024, the authorized service team sent by Daikin p...
Dear Sir/Madam, We have been using the DAIKIN SENSIRA 12000 BTU/H – FTXF35E INVERTER AIR CONDITIONER R32 model in our home, and we have recently noticed deformations on the aluminum heat exchanger (fins) located just behind the protective panel of the indoor unit, without any external intervention. ...
On 15.07.2014, I bought the Daikin FTXN35LV1B9 model air conditioner thinking it was the best in the market, paying more than the products sold by other companies according to the conditions of that day. My only thought was that I would not have any problems because I bought the product of the best ...
Dear Daikin Team, Approximately 1.5 years ago, I purchased your Daikin EBVH16S23D6V Integrated Indoor Unit with Boiler (230-liter Stainless Steel Boiler) heat pump. At the time of installation, due to the unavailability of an authorized service provider in Istanbul, the installation was carried out ...
It hasn't been a month or so, I called the Daikin authorized service. The combi we had installed about 1.5 years ago stopped working with af and cl errors. The service came and couldn't detect any faults. They asked me for a ₺900 service fee for a product with a warranty because they couldn't detect...
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the products being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
We have been using the Daikin D2CNL024A1AATR model for about two years, but for the past year, it has been constantly giving different errors like 1167. The service team has visited our home three times, yet all they did was tell us that maintenance would cost ₺3800. We never received a proper respo...
On Friday, December 20, our boiler malfunctioned, tripping the circuit breaker and emitting a burning smell, leaving it unusable. We reported the issue to Daikin’s authorized service the next morning, and the team finally arrived late that evening, diagnosing the problem as a burned-out fan, which w...
The Daikin Siesta Sensira 12000BTU air conditioner, which has not been used for 6 months, has been working very loudly since the day it was purchased. Despite my repeated calls to customer service, the issue remains unresolved, and the noise has only worsened over time. The service does not produce ...
I have been using the Daikin MCK55 device for a year now, and I must say I am quite disappointed with its humidification feature; it simply doesn't meet my expectations. I have also encountered the same odor problem that seems to be a common concern among others. I bought this device with my childre...
"Thank you to Ms. Leyla from customer service. She called after the initial application and kindly followed up on the process."
The service for the Daikin air conditioner we purchased on November 21, aiming for the best, is non-existent. When I first called customer service and...
We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service team, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't h...
Daikin is a worldwide corporation that designs, manufactures, and sells HVAC and commercial refrigeration systems. The firm has grown from its 1924 beginnings in Japan to become a major player in the global market for air conditioners. Air conditioners, refrigerators, ventilation systems, and all the parts and pieces accompanying them are just some of the goods and services Daikin provides. In addition to selling their items, they also offer set up, upkeep, and repair services. Daikin has a significant presence in Asia, Europe, and North America but is present in over 150 countries. They have factories in several countries and a global network of sales and support offices.
