My account on the KCEX exchange was locked without any reasonable explanation, and I am unable to withdraw my 1,472 USDT balance. On January 11, 2026, while trying to withdraw funds to my Paribu account, my account was suddenly fully restricted. At this moment, I cannot trade or withdraw funds in any way.
The support team asked me to submit my identity documents and initially stated that there would be a 5-day review period. However, today I see that this review period has been extended to 30 days. The constant extension of the review process without any clear explanation, while my funds remain blocked, is causing me serious financial hardship. I demand that the 1,472 USDT in my account be released immediately without any additional waiting period and that all restrictions be lifted so I can complete my withdrawal without further issues.
Kcex crypto exchange has blocked my $3,732. On September 12, I submitted a withdrawal request through the Kcex mobile app. However, the transaction was rejected with the warning: “control mechanism triggered, transfer prohibited.” Since then, I have been completely unable to access my account. I ex...
Right after depositing my money into KCEX, my account was suddenly frozen without any clear reason or warning. I received a vague message stating that my account was under review due to an alleged violation, but no evidence or specific explanation was provided. I have not broken any rules, and I dem...
On 23.07.2025, I attempted to make a withdrawal from my Kucoin TR account, but the system showed that withdrawals were suspended. I promptly submitted all the required documents, including my bank statement, e-CDD form, and proof of residence, without missing any details. Despite this, more than 80...
On November 2, 2025, my Kcex account was restricted, and since that date, I have been unable to withdraw my 1825 USDT. When I attempt to make a withdrawal, the system does not allow it. My account has no open positions, no outstanding debt, and no missing documents. This is the first time I have exp...
On September 12, I started a withdrawal of 500 USDT from the Kcex cryptocurrency exchange. Although I have withdrawn to the same address many times before, this time my withdrawal request was rejected and the transaction did not take place. I contacted customer service to solve the problem. They ask...
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