I joined the Kcex exchange because of the rewards that were promised during registration. After signing up, I completed all the required steps, including KYC verification, and fully met the stated conditions.
However, I noticed that my rewards were never credited. When I contacted live support, I was told that the rewards were canceled because I was classified as a “risky user.” No explanation was provided as to why I was considered risky.
I also saw on the Şikayetvar platform that many other users experienced the same issue under the same excuse. I believe it is unfair and nontransparent for Kcex to withhold rewards without justification and to cause users to face such losses. The purpose of sharing my complaint is to make other users aware of this issue and to prevent them from experiencing the same problem.
I registered on the Kcex crypto trading platform after seeing their promotion that promised a welcome bonus for all new users. I completed all required steps, including full KYC verification, expecting to receive the bonus as advertised. However, once I created my account, I received a vague messag...
I completed full KYC verification on Kcex, including submitting my ID and phone number, to qualify for the $50 new user bonus. Despite meeting all the listed requirements, my bonus was revoked without any proper explanation. The only response I received was that a “risk has been detected”—with no fu...
I registered with KCEX after seeing the promotional offer that promised a signup bonus. Like many others, I followed all the steps exactly as instructed, including verifying my identity. However, once the process was complete, the bonus was never credited to my account. When I contacted support, the...
Kcex promotes itself with the promise that new users will receive a $140 bonus after completing registration and identity verification (KYC). I followed every step carefully—submitted my documents, completed KYC, and even received confirmation that my account was verified. But instead of receiving t...
I signed up for KCEX after seeing multiple promotions promising a KYC bonus for new users. I followed all the instructions, submitted my personal information, verified my identity, and completed the KYC process exactly as described. However, after doing everything required, they suddenly stated I “d...
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