OmeTV Keeps Blocking My Access Despite Being an Adult

I have been using the OmeTV website and for the last few months I have been unable to access the service because the system keeps saying that I am not an adult. This restriction message appears every time I try to connect and I cannot use the site at all. I am an adult and I want this restriction to be removed from my access. I kindly request that my situation be reviewed, my access to OmeTV be restored, and that I be allowed to use the website again without this “not an adult” error.