Steam

About 8 hours ago, I completely lost access to my Steam account. After receiving multiple verification codes sent to my Gmail accounts one after another, I tried to log in and discovered that both my phone number and registered email address had been changed. I am now completely locked out of my acc...

On March 25, 2026, I changed my phone number. When I try to log into my Steam account, the verification code is still being sent to my old phone number, so I cannot access my account named “ngvyakoza.” My current active number is 0501*****51, and I want to access my account using this number. I sti...

I purchased the game Half Sword on Steam, but since I didn’t like it, I submitted a refund request on March 21. Although the refund was approved, the money has not been returned to my debit card, and even after approximately 14 days, I still have not received the refund. I made the payment using my...

I’m experiencing an audio issue in Red Dead Redemption 2, which I play on PC through Steam. While the game is running, I get no sound at all through my headphones. However, the same headphones work perfectly fine with other games and applications. This issue started recently and only occurs in this ...

About a week ago, I purchased a game called Supermarket Simulator on Steam. While playing the game on my Windows 11 computer, I’ve been encountering serious bugs, especially in the produce section and on the shelves. In the produce section, customers get stuck and freeze in place without moving. Whe...

The experience I had with my Steam support ticket (HT-bdc8-J872-WMNF) is far beyond acceptable due to negligence, insufficient investigation, and incorrect guidance. For this reason, I request that my case be reviewed by a supervisor or a Tier 2 support specialist. On March 26, while completing pay...

The experience I had with my Steam support ticket (HT-bdc8-J872-WMNF) is far beyond acceptable due to negligence, insufficient investigation, and repeated misdirection. For this reason, I am formally requesting that my case be escalated and reviewed by a supervisor or Tier 2 specialist. On March 26...

On March 23, 2026, at 11:27 PM, I added $100 to my Steam Wallet using my Akbank debit card. Although the charge appears to have been successfully processed on my card, the funds were never credited to my Steam Wallet, and they have also not been refunded back to my bank account. After experiencing ...

On March 24, 2026, a charge of $25 was made to my credit card through Steam without my knowledge or authorization. In my banking app, this transaction appears as “steamgames.com 4259522.” I did not make any purchases on Steam on that date and have no knowledge of this charge. I am requesting a full...

On March 25, 2026, at approximately 8:20 PM, an attempt was made—without my knowledge or authorization—to load $500 into a Steam Wallet on a Steam account that does not belong to me using my card information. Thanks to my bank’s security measures, $300 of this transaction was blocked, but $200 went ...

On March 25, 2026, at around 3:40 PM, my Steam account was accessed without my permission, and all of the items in my CS2 inventory were transferred to a third party. As a result of this unauthorized action, I lost an inventory worth approximately 10,000 TRY (about $312). As soon as I noticed the i...

While playing Counter-Strike 2 on Steam, I received an unfair ban caused by an in-game manipulation during a competitive match. During the match, when the score was 11–2, I threw a Molotov cocktail toward a pathway as a defensive measure against the enemy team. However, one of my teammates delibera...

I had not used my Steam account for years, and after changing cities due to life conditions and family reasons, and trying to start a new life, I logged back into my account this summer, around August. I wanted to open my old account and play Counter-Strike, which I used to play in my childhood, and...

On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. The amounts were $2.7 (November 13), and $25, $10, and $25 (November 15). I have no membership or account on this site, and I have never made such transactions before. My card was al...

On November 12, 2025, an annual EA Play subscription was purchased through Steam without my knowledge, and my credit card was charged $39.99. Because my card was stolen, I immediately closed it, and I definitely did not make this transaction. The Steam invoice number for the transaction is: 37448908...

For about a month, I have been trying to log back into my old Steam account, which I have not used in years. However, I no longer have access to the registered email address or phone number, which prevents me from signing in. Since my old phone number is no longer active, I cannot receive the mobile...

I purchased the Geforce Now Performance Package through my Turkcell bill as a 12-month subscription, and I am using the service in İzmir. Since September 13, whenever I try to launch Farming Simulator 25, the game closes without showing any error message and returns me back to the Steam screen. I am...

I play Counter Strike 2 on Steam, and my username is ka*k**. Over the past two weeks, I have been banned twice without any warning or justification. The error message states: “You played in a party with someone irregularly flagged by VAC.” The first ban lasted 20 hours, and the second lasted 7 days...

Today, I attempted to load funds into my Steam Wallet for the first time. During the process, the balance was held, never credited to my account, and I later canceled the transaction. However, my money was not refunded, and I was unable to create a refund request. Despite trying multiple times, I co...

I have been trying to add my phone number to my Steam account both from my Android phone and my computer. Each time, I follow the necessary steps and click the verification link sent to my email, but I always encounter the message “try again.” This issue has been ongoing for about a week. I have tr...

I am absolutely furious and desperate! My Steam account has been stolen, and I can't even submit a support request because the person who took it has changed my email, phone number, and even my username. I'm completely locked out and unable to access anything! I've tried following Steam's own accoun...

I am absolutely furious with Steam! I'm completely locked out of my account because I can't access my authenticator. My old phone, which no longer has the Steam app, is still registered as the authenticator. To make matters worse, I've since changed the phone number associated with my Steam account,...

I am absolutely enraged with Steam! My bank card has been blocked as a direct result of making purchases on your platform. I immediately tried to get help by opening a support ticket with Steam, but to my utter disbelief, they closed it after just five minutes without offering any solution whatsoeve...

I am absolutely infuriated with Steam! I'm completely locked out of my account because I forgot my password and, to make matters worse, I've lost my old phone number that was linked to it. This is a nightmare! I still have access to my current email address and all my e-receipts for purchases, which...