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139 complaints
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Steam Charged Me Twice for the Same Game Purchase

June 18 4:32 AM7

On June 17, 2026, at approximately 2:58 PM, I noticed that my Steam account was charged a second time for the game "RV T...

Steam Took My Payment but Never Delivered My CS Item or Refund

June 15 8:03 PM2

On June 13, 2026, at approximately 8:23 PM, I purchased an item called "Specialist Gloves | Lt. Commander" through the S...

Steam Gave My CS2 Account a VAC Ban After It Was Hacked

June 15 2:23 PM5

I received an unexplained VAC ban on CS2, which is linked to the Steam account I have used for a long time, even though ...

CS 1.6 Server Keeps Reapplying My Permanent Ban Even After Removal

June 12 2:02 PM3

I serve as a senior administrator on the CS 1.6 server Spacer Gaming (95.173.173.111). Approximately two hours ago, I no...

I Can’t Access My Steam Account and Security Codes Never Arrive

June 11 10:57 PM

At approximately 9:00 PM today, I attempted to log into my Steam account through the Steam desktop application. However,...

I Lost Access to My Steam Account and Can’t Recover My Login Information

June 11 5:45 PM

For approximately four months, I have been unable to access my Steam account. The account contains my copy of Assetto Co...

I Face Multiple Unauthorized Steam Transactions and Need a $435 Refund

May 28 8:34 AM9

On May 27, 2016, multiple transactions in varying amounts were made through Steam without my knowledge or authorization,...

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I Was Scammed After Buying Steam Account Online

April 27 6:45 PM21

About one month ago, I purchased a Steam account through Itemsatış from a seller named “melihhataileri” for $30. Just fo...

Cannot Play Battlefield Games on Steam Due to Stolen EA Account

April 23 9:21 PM71

I have a Steam account registered in Turkey, and I own Battlefield 1 and Battlefield 2042 on that account, with a total ...

Steam Account Stolen and Support Hasn’t Responded

April 2 8:08 AM16

About 8 hours ago, I completely lost access to my Steam account. After receiving multiple verification codes sent to my ...

Steam Support Not Responding to My Account Access Problem

April 1 1:40 AM17

On March 25, 2026, I changed my phone number. When I try to log into my Steam account, the verification code is still be...

Steam Approved My Refund but I Never Got My Money Back

March 31 10:33 PM10

I purchased the game Half Sword on Steam, but since I didn’t like it, I submitted a refund request on March 21. Although...

Red Dead Redemption 2 No Sound Issue on PC With Headphones

March 31 10:24 AM15

I’m experiencing an audio issue in Red Dead Redemption 2, which I play on PC through Steam. While the game is running, I...

Red Dead Redemption 2 No Sound Issue on PC With Headphones

Supermarket Simulator Bugs Reset My Progress on Steam

March 29 9:11 PM10

About a week ago, I purchased a game called Supermarket Simulator on Steam. While playing the game on my Windows 11 comp...

Supermarket Simulator Bugs Reset My Progress on Steam

Steam Purchase Failed Error Not Fixed And Discount Expired

March 29 7:08 PM16

The experience I had with my Steam support ticket (HT-bdc8-J872-WMNF) is far beyond acceptable due to negligence, insuff...

Steam Payment Error and Poor Support Caused Major Financial Loss

March 29 7:01 PM12

The experience I had with my Steam support ticket (HT-bdc8-J872-WMNF) is far beyond acceptable due to negligence, insuff...

Steam Wallet Not Credited and No Refund After Debit Card Charge

March 28 1:23 AM16

On March 23, 2026, at 11:27 PM, I added $100 to my Steam Wallet using my Akbank debit card. Although the charge appears ...

Unauthorized Steam Charge of $25 on My Credit Card

March 26 8:05 AM53

On March 24, 2026, a charge of $25 was made to my credit card through Steam without my knowledge or authorization. In my...

Unauthorized Steam Trade Took All My CS2 Skins

March 25 5:15 PM11

On March 25, 2026, at around 3:40 PM, my Steam account was accessed without my permission, and all of the items in my CS...

Steam Account Recovery Denied Despite Proof of Ownership

January 13 5:44 PM42

I had not used my Steam account for years, and after changing cities due to life conditions and family reasons, and tryi...

Unauthorized Steam Charges on My Credit Card - I Need a Full Refund

November 15, 2025 9:52 PM60

On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. Th...

Steam EA Play Unauthorized Charge After Stolen Card - Refund Request

November 12, 2025 6:11 PM34

On November 12, 2025, an annual EA Play subscription was purchased through Steam without my knowledge, and my credit car...

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Steam, created and maintained by software company Valve, is a digital storefront for video games and associated content. Since its inception in 2003, the platform has become one of the most popular destinations for gamers worldwide. Digital game downloads, in-game purchases, social networking, and other community features are just some of Steam's many services and products. Many games, from indies to triple-A, are available for users to peruse and buy. The platform also provides developers with a number of tools and resources for making and selling their games. Steam supports a wide variety of languages and is available in over 240 different countries. Millions of people all across the world utilize the service regularly. Steam has diversified beyond its original gaming platform and also offers virtual reality and streaming services. The Steam Summer Sale is an annual gaming event hosted by the firm that offers discounts on hundreds of titles and attracts millions of gamers.