1
Erkan is completely dissatisfied with the result

JBL Speaker Not Charging After Multiple Repairs - I Want Replacement

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Erkan
September 09, 2025 11:12 am
26

My JBL speaker is not charging. I have sent it to technical service twice, and now I will be sending it for the third time. Each time, it works for about a week and then the same problem continues. I have called the necessary places, but no solution has been provided. The fact that such an issue is not resolved damages the brand itself. If the technical service cannot provide a solution, I ask you to step in. I am requesting a replacement and a new product.

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Progress

September 10, 2025 12:08 am

My JBL Charge 5 device has a charging problem, and the technical service cannot find a solution. I will have to send the product three times. JBL's quality has clearly declined. I recommend looking at another product for the same price. I bought it from Media Markt, and now I don't even trust their products anymore. The technical service staff are inadequate and uninformed.

September 10, 2025 12:08 am

My JBL Charge 5 device has a charging problem, and the technical service cannot find a solution. I will have to send the product three times. JBL's quality has clearly dropped. I recommend looking at another product for the same price. I bought it from Media Markt, and now I don't even trust their products anymore. The technical service staff are inadequate and uninformed.

September 09, 2025 5:26 pm (6 hours after complaint)

Dear Customer, Thank you for choosing our company and products. Our team will contact you as soon as possible regarding your request. You can send any feedback about our products and services. We will be happy to assist you. Best regards, JBL Customer Service

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