My ZEPETO account was permanently banned on 02/21/2026 after being flagged for unusual purchase activity and categorized under scams or fraud. I want to clearly express that I did not engage in impersonation, fraud, manipulation, or any intentional violation of ZEPETO’s Community Guidelines. The pur...
My ZEPETO account was suddenly suspended and disabled today without any valid reason, and since then, I have been completely blocked from logging in. I have not received any email or in‑app notification from ZEPETO explaining why my account was suspended or banned, so I have no information about the...
Today, I noticed that my card was charged twice through Google for the game Zepeto Avatar, totaling $18. Even though I do not actively play this game and did not approve any purchases, two consecutive charges were made to my card. My card is used only by me and no one else has access to it, so I can...
I would like to submit a complaint regarding an unfair ban I experienced on Zepeto on the night of December 15. At a friend’s invitation, I joined a live stream opened by a foreign user from the UK. During the stream, I only typed the word “Please” to make a request and repeated it 4–5 times. I did ...
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I am experiencing an issue related to the follower count in the Zepeto app on my Android phone. Even though I am actually following 4 people, my profi...
I have been unable to log in to my Zepeto account for approximately 20 days. My username is “merybest,” and when I try to log in normally using my username and password, I receive a message saying “Your account has been temporarily locked,” and I cannot access my account in any way. I have always l...