JBL Tune 310C One Earbud Stopped Working Within Warranty
I purchased a JBL Tune 310c from Media Markt Mall of İstanbul on 24.01.2026. After only about five months of normal use, one side of the earphones suddenly stopped producing any sound. I have not dropped or damaged the product in any way, and I have been unable to use it for almost a month. My purchase is within the warranty period and I have the related invoice and customer details. I have already contacted Media Markt / JBL regarding this issue and I am currently waiting for the result, but I wanted to formally record my complaint as well. Considering that the product failed in such a short time under normal use, I request that my JBL Tune 310c be replaced with a new, fault-free product under warranty.
Dear Customer, We are calling you from Aztek Technology at phone number 05*******76, but we cannot reach you. In order for us to assist you, we kindly ask that you call back on our customer service line at 0850 255 06 20 during weekdays between 08:30 and 17:30. Sincerely, Aztek Technology Inc. Phone: 0850 255 06 20 Mustafa Kemal Culture Center Akat Neighborhood, Uğur Mumcu Street No:8, Floor: -1 34335 Beşiktaş Istanbul / TURKEY
