I bought a Huawei Freebuds 5 headset from Idefix on 29.08.2025 and from the first days I noticed a serious problem when using it for phone calls. When there is an incoming call, the headset makes a loud disturbing noise and I cannot use it properly at all during the call. Because of this, I am unabl...
On October 27, 2025, I purchased Pro Plan Adult Cat Food with Salmon through the idefix website. To confirm the product’s authenticity, I contacted Nestlé customer service on October 28, 2025 and provided all the requested information. However, even after four days, customer service representativ...
On September 1, 2025, I purchased a Bosch KGN86VWE0N refrigerator through İdefix, and it was installed in Keçiören, Ankara the following day. From the very first day, I noticed that a part near the motor was broken off. About two weeks later, the door also began making a clicking noise every time it...
On April 13, 2025, I purchased Bioderma Photoderm Spot sunscreen from the Mirmazel seller on Idefix. I’ve been a regular user of this product for years, so I instantly noticed something was off. The texture was thicker and denser than usual, completely different from what I’m used to. Instead of abs...
I bought something from İdefix, and ever then it has been only hassle. My package has vanished ten days ago, and Sürat Kargo has been utterly useless. They seem to hardly give my circumstances any thought at all. They simply pass me from one person to another, never providing a straight response eve...
I purchased the Tefal Blendforce 2 In 1 Blend In Juice B1 from a seller named Fitfiyathome on the İdefix site, and I must say, I deeply regret my decision. I prepared a mixture of fruits and vegetables, added water, and started the blender. The blades began to spin, causing the water to mix with the...
On July 30, I ordered a refurbished Asus Rog Strix g713rw-kh095 from idefix under the order number IDE66a8b0bcccd67. The product, delivered by the Lugo store, arrived in good shape, and I began using it immediately. However, when I attempted to register the product for warranty through MyAsus and up...
I purchased a Black&Decker cordless vacuum from Idefix. We only used it in December, and it stopped working. We took it back to Idefix for a refund, but they declined because the machine had been opened and advised us to go to the service center. After a week, we got a reply from the service center,...
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