Last year, I purchased a Black & Decker lawn mower, but during the very first use, the gear started slipping and wasn’t functioning properly. I contacted the service center to inquire about a warranty claim, but without even inspecting the machine, they immediately told me that it wouldn’t be covere...
I’m incredibly frustrated with my Black & Decker vacuum cleaner. I bought it last year, and I’ve already sent it in for repairs three times, but it keeps breaking down. While it’s under warranty, the service has been useless. When I ask why it keeps failing, they just tell me not to use the third po...
Hello, my Black+Decker BHFEV182C vacuum’s roller head (model N925260) is broken, and I’ve been struggling to find a replacement. I’ve checked with authorized stores, but none carry the necessary spare part, and I haven’t received clear guidance on where to purchase it. This lack of support for spar...
On June 8, 2024, I took my 3-month-old Black+Decker bhfvev 182 CP cordless vacuum to Media Markt due to a non-functional Turbo head. The service center fixed an electrical issue in the head but claimed that the gears inside were deformed and noisy, offering a paid replacement. I argued that I couldn...
I purchased a Black&Decker cordless vacuum from Idefix. We only used it in December, and it stopped working. We took it back to Idefix for a refund, but they declined because the machine had been opened and advised us to go to the service center. After a week, we got a reply from the service center,...
I bought a Black&Decker cordless drill back in 2016, but the battery life has expired. When I inquired at service centers for a new battery, I couldn't find one anywhere. I reached out to Black & Decker headquarters via email, but they informed me that they couldn't locate the product. I emphasized ...
I bought a Black Decker vertical vacuum five months ago. In the fifth month, the rotating head stopped rotating on one side, so I sent it to the service center. Despite having a warranty, the service center claimed it was a user error and demanded ₺1700. When I asked what they meant by "user error,"...
I purchased a Black Decker vacuum from Trendyol, and within just one year, it's been to the service center five times. The brush underneath keeps malfunctioning, and it's not covered by the warranty. They claimed I was using it incorrectly, but even when I followed their instructions, it still broke...