On February 4, 2025, I purchased a Burberry Goddess Eau de Parfum 100ml from the Boyner store in Hatay/İskenderun. Altho...ugh I have stored the perfume properly and used it regularly, today when I applied it, I noticed an unpleasant sour and metallic smell. The fragrance has completely changed from th
On August 22, 2025, I placed an order through the website Suyu Parfüm for four perfumes from brands including Armani, Ca...lvin Klein, and Burberry (Order No: 4053). I paid 3,141 TL via credit card through Sipay Shopier. The package was delivered on August 23, 2025 by Aras Kargo (Tracking No: 5668*****
On August 20, 2025, I placed an order through the website Fensyseason (Order No: 2721) for Burberry and Invictus perfume...s. I paid ₺3,200 by credit card at the time of purchase. The delivery address was specified as Kayseri/Melikgazi. Despite the time that has passed, my order has never been deliver
On June 17, 2025, I placed an order for a Burberry product through Farfetch (Order No: SFZL3P). The delivery address was... Samsun/İlkadım, and I paid €340 for this purchase. Instead of receiving my order, I was informed that the package was being held in customs and that I was responsible for paying
Dear Burberry Representative, I purchased a pair of Burberry prescription glasses from Atasun Optik. Since the lenses w...ere made too thick, I returned to the store just one day after receiving them to request that the lenses be thinned. When the glasses were delivered back to me with thinner lenses,
On February 19, 2023, at 18:30, I purchased a Burberry optical frame. After using it for about a year, I noticed that it...s original color had faded. As soon as I realized this, I went to the Atasun Optik store in Samsun Piazza Mall to ask if it could be covered under warranty. However, they refused,
I am deeply disappointed that Burberry decided to discontinue Burberry Blush, a fragrance I’ve used and loved for years.... It was an absolutely stunning scent, and I’ve yet to find anything similar to replace it. With so many other unpleasant or forgettable scents on the market, I can’t understand wh
I purchased a pair of Burberry shoes from the Emaar store, and after wearing them only four times, both shoes ripped fro...m the sides. This wasn’t a case of stitching coming undone—the material itself tore. I returned the shoes to the Burberry store at Emaar, where they were sent for inspection. Desp
I purchased the Burberry BU9110 watch a few years ago, and while the watch itself remains in good condition, the leather... strap has become very worn. Unfortunately, I’ve been unable to find an original replacement strap anywhere. I even purchased a strap online, but it turned out to be counterfeit.
I purchased a Burberry perfume, and the bottle has been leaking since the beginning. I contacted customer service and pr...ovided all the requested details via email. Despite emphasizing the urgency of the matter, I have been waiting for over a month with no clear response or resolution. I specificall
I purchased my Burberry BU7103 watch a few years ago and have loved wearing it. However, over time, the strap has natura...lly worn out and needs to be replaced. Despite searching extensively online, I have been unable to find an original strap for this model, as it has been discontinued. I’m disappoi
I purchased a pair of Burberry shoes, and within just three months, the color changed dramatically from gray to pink. I ...reached out to Burberry via email and WhatsApp to report the issue, but they dismissed it as a "user problem." It’s unacceptable for a high-end product to undergo such a drastic c
I purchased a Burberry watch, and just one month later, it started taking on water. I returned it to the store, and they... sent it in for warranty service. After two months, I finally received the repaired watch, but the very next day, it took on water again—this time from something as simple as washi
The right temple coating on my Burberry sunglasses has started peeling and coming off due to loosened adhesive, while th...e left side remains intact. For such an expensive product, this level of quality is unacceptable. It’s clear that low-quality materials were used, and I am highly dissatisfied. I p
