For about a week, I’ve been trying to purchase the “Crew” subscription on the Fortnite PC platform, but every time I attempt to complete the payment, I receive the error message: “Transaction declined for your safety.” I’ve tried this 10–15 times at different times throughout the week, but the resul...
In 2023, I purchased Football Manager 2024 through Epic Games, and I had been playing it regularly on my PC. However, for the past two months, the game has disappeared from my library, and instead of showing as “Owned,” it now displays a purchase button again. Despite this, I still have several piec...
On October 2, 2025, around 5:45 PM, I tried to purchase Points for Path of Exile through Epic Games on my PC in Mersin, Turkey. I attempted the payment 10–11 times using both my QNB debit card and credit card, but every time, I received the same error message: “It seems something went wrong. For yo...
Today, the email address linked to my Epic Games account (username: Nippymilk) was changed without my permission by someone from another country. Although I can still log into my account via Gmail, I’m seriously concerned about my account’s security because the registered email address has been alte...
Since the first day I purchased EAFC 26 through Epic Games, I’ve been facing a serious problem in the online modes (especially in Rivals). My players don’t move properly during online matches, making it impossible to compete against opponents. However, in offline modes, the game runs smoothly withou...
I haven’t been able to access my Epic Games account for a long time. The email address linked to my account is h*@windowslive.com**, but since I no longer have access to that email and also forgot my password, I’m completely locked out of my account. Every login attempt results in a recovery link be...
I purchased the FC 26 Early Access package for PC through Epic Games. Since the very first day of release, I’ve been facing severe performance issues, especially in the Ultimate Team mode. The game interface constantly lags and stutters, and once matches start, performance drops drastically — someti...
On September 26, 2025, I purchased EA Sports FC™ 26 Standard Edition from the Epic Games Store for ₺2,593.33 (including taxes). The payment was made from my Ziraat Bank account via GPay Elektronik Ticaret A.Ş. — ₺2,600 was transferred plus a ₺2.83 commission (total ₺2,602.83). My order number is a25...
I downloaded Assetto Corsa via Epic Games on my Samsung Galaxy Tab A9 Plus, but the game does not launch at all. When I try to start the application, I receive the following error message: “java.net.unknownhostexception: Unable to resolve host 'kartalgame.TK': No address associated with hostname.” ...
On August 11, I purchased Battlefield 6 through Epic Games. After completing the purchase, I was supposed to receive a ₺520 Epic Reward credited to my account. However, even after 14 days, the reward has still not been added to my balance. My username is ugurgeldiii. I tried to reach Epic Games cus...
On September 18, 2025, I purchased GTA 5 for Windows through Epic Games (Order No: a2509181253506967, payment amount: ₺524.50). After installing the game, I tried launching it multiple times, but it always gets stuck on the loading screen and never opens. Despite attempting to start the game several...
About six days ago, the email address linked to my Epic Games account was changed without my permission or knowledge, and since then, I’ve been unable to access my account. I still have all the relevant information from before the breach — including my previous passwords, billing details, and card i...
On June 5, 2024, I attempted to subscribe to the Fortnite Crew using my own card through Epic Games, paying ₺79. The transaction failed three times. Then I tried using my mother’s card, and the subscription was successfully completed. However, when I later checked my bank statements, I realized that...
About a month ago in Fortnite, I was repeatedly subjected to insults and offensive language from a player with the username “platenistaken_45” during a vehicle-based match. The player also engaged in inappropriate behavior over voice chat throughout the game. I reported this incident to Epic Games’...
On June 8, 2024, at 8:59 PM, I attempted to purchase Farming Simulator 22 through Epic Games. During checkout, I entered my bank card information, but the payment was declined, and an error message appeared. At that time, my card was blocked for international transactions, so I enabled that feature ...
On July 1, 2025, my Epic Games account (username: selamettinsucuk) was hacked, and my email address was changed without my permission. My account contained paid games and digital content, and after noticing the breach, I realized that my personal information may also be at risk. I immediately conta...
On September 6, 2025, an unauthorized purchase attempt for ₺7,986 was made using my VakıfBank card ending in 5636 at a merchant listed as EPİC*EPİC Games Store. The transaction did not go through because my account balance was insufficient. However, last month, the same company successfully charged ...
I recently purchased V-Bucks on my phone—specifically, two separate transactions of 1,000 V-Bucks each. I am absolutely certain that I was logged into the correct Epic Games account when making these purchases. I checked my account and verified that both payments were successfully processed and list...
I purchased games and invested my money on Epic Games on digital content. Unfortunately, about one year ago, my Epic Games account was stolen. Since then, I have been unable to access my own account and the games I paid for. I contacted Epic Games support numerous times, but I have yet to receive a...
I tried to purchase a game on Epic Games. However, during checkout, I repeatedly encountered the following error message: “It looks like something went wrong. For your safety, this transaction was declined. Please try another card or payment method.” I tested several different cards, all of which a...
I'm trying to play **Far Cry 4**, which I purchased through **Epic Games**, but I cannot launch the game. I've ensured all necessary updates are completed within my game library. When I click "Launch Game," nothing happens. My computer is functioning perfectly fine, with no other issues or problems ...
My Epic Games account was recently hacked. The individuals who stole my account also managed to change the associated email address, making it impossible for me to recover my account through any standard means. I have attempted to contact Epic Games support regarding this critical issue, but I have ...
Hello, I am experiencing a critical issue with my Epic Games account and urgently request your support. For some time now, I have been unable to log in. Despite repeatedly entering my correct username and password, the system continuously redirects me back to the login screen. I've also tried the "f...
My Epic Games account (username: f2fxnapolyon) was hacked about 5 weeks ago. The email address was changed to an unfamiliar rambler.ru address. Although I can still access my account, I am currently unable to change the email or secure the account because the verification codes are now being sent to...