I purchased GTA 5 for PC through Epic Games. During the purchase process, the game was clearly stated to be refundable, but there is no “Refund” button or any section where I can submit a refund request in my library or order details. Even though the game is marked as refundable, I cannot access the refund option.
After making this purchase today at around 10:00 AM, I sent an email regarding the issue to Epic Games Support from my registered email address, m**********@gmail.com**, but I have not received any response so far. I paid by card and want to exercise my refund right as stated in the terms.
I request that the refund button for GTA 5 be activated in my Epic Games account and that the refund process be made clear, accessible, and transparent to me.
I purchased GTA V from Epic Games, but it has been over 10 hours, and the game still hasn’t been added to my account. I’ve contacted the support team repeatedly every hour, yet I’ve received no resolution or even a response. The game I paid for is missing, and neither a refund nor proper assistance ...
Years ago, I purchased GTA 5 on Epic Games. After getting a new computer, I downloaded and installed the game through Epic Games without any issues. However, when it reached the Rockstar login step, I couldn’t access the game because my registered Rockstar email had been stolen. Despite spending a ...
On September 16th, I purchased GTA 5 from Epic Games for ₺396.97 using my İninal card. Due to an issue, I deleted the game without playing it, and it was successfully removed from my library and marked as refunded. However, it has now been 13 days, and I still haven’t received the refund. I’m reques...
I purchased GTA 5 on Epic Games two weeks ago, but I never played or downloaded it. I requested a refund just two days after the purchase. The refund was supposed to be processed within 7-14 days, but I still haven’t received it. The amount was 370 TL, and I’m hoping to get the full refund soon. I’m...
I purchased GTA 5 directly through Rockstar Games, but I encountered a technical issue with my account. I contacted Rockstar Support, and they agreed to process a refund. Immediately after, the game was removed from my library, yet two months have passed, and I still haven’t received my money back. ...
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