I purchased Dying Light 2 for PC through Epic Games and had been progressing through the main story after investing a significant amount of time and effort. After completing the main story mission “Broadcast” and climbing the VNC Tower, I finished the mission and then slept in a safe zone in the game around 2:00 a.m. on February 16 before exiting the game.
However, when I logged back into the game around 12:00 a.m. on February 17, I noticed that the game had restarted the “Broadcast” mission as if I had never completed it. Not only the mission, but all the progress, levels, and effort I had made up to that point had been rolled back. Seeing the progress I worked hard for suddenly disappear was extremely frustrating and left me feeling unfairly treated.
When I checked the in-game bug reporting section, I could not find any solution related to this issue. I play on my Epic Games account under the username “soner uzun,” and I request that the lost progress on this account be restored or that a solution be provided to resolve the loss of my gameplay progress.
Because of this issue, my enjoyment of the game has been significantly reduced. I kindly ask that my account and save data be investigated and that I receive a clear response regarding this problem.
I purchased Cyberpunk 2077 through Epic Games about 3–4 days ago and spent approximately 18 hours playing. But when I relaunched the game, I was shocked to find that only 7 hours of my progress had been saved. The remaining 11 hours of gameplay were completely wiped—all because of Epic Games’ flawed...
I experienced a serious level loss on my Rocket League account, which I play through Epic Games. I was at Level 93, but after exiting the game and logging back in, I saw that my account level had dropped to Level 1. This happened today at around 8:15 PM. I have not made any in-game purchases on thi...
I purchased games and invested my money on Epic Games on digital content. Unfortunately, about one year ago, my Epic Games account was stolen. Since then, I have been unable to access my own account and the games I paid for. I contacted Epic Games support numerous times, but I have yet to receive a...
In April, I purchased the game Blazing Sails on Epic Games for around ₺42. I played the game for a while but later uninstalled it to free up space on my computer. However, when I went to reinstall it, I noticed the game had completely disappeared from my library. This is highly frustrating, as I pa...
Hello, I am experiencing a critical issue with my Epic Games account and urgently request your support. For some time now, I have been unable to log in. Despite repeatedly entering my correct username and password, the system continuously redirects me back to the login screen. I've also tried the "f...
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