About one week ago, I purchased FIFA 2026 through Epic Games using my debit card and paid $24. However, when I try to request a refund, I am unable to create a refund request through the system.
For days I have been contacting live support, but I have not received any response at all—not even an automated email or acknowledgment of my request. Because I cannot submit my refund request and I am also receiving no response from the support team, I am currently experiencing a serious inconvenience.
The email address linked to my Epic Games account is z*@gmail.com**. I request that the $24 I paid for FIFA 2026 be refunded to my debit card and that I receive information about my refund process as soon as possible.
I purchased GTA 5 for PC through Epic Games. During the purchase process, the game was clearly stated to be refundable, but there is no “Refund” button or any section where I can submit a refund request in my library or order details. Even though the game is marked as refundable, I cannot access the...
On December 11, 2025, at 9:47 PM, I made a payment via Google Pay to purchase FC 26 on Epic Games. The Google Pay transaction ID is 1864403569. Even though the charge was successfully taken from my card, two days have passed and the game has not been added to my Epic Games library. I contacted both...
On September 26, 2025, I purchased EA Sports FC™ 26 Standard Edition from the Epic Games Store for ₺2,593.33 (including taxes). The payment was made from my Ziraat Bank account via GPay Elektronik Ticaret A.Ş. — ₺2,600 was transferred plus a ₺2.83 commission (total ₺2,602.83). My order number is a25...
About three days ago, I purchased three games together through Epic Games and paid a total of $14. Of these games, I played Grand Theft Auto V for only about ten minutes. Because I experienced several issues with the game, I decided to request a refund, but I have been unable to complete the refund ...
Today, I purchased GTA 5 through Epic Games, but shortly afterward I decided that I wanted to request a refund. When I logged into my Epic Games account through an internet browser on my computer and went to the purchases section, I only saw the word “email,” and the “Refund” button was not visible ...
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