Epic Games Complaint: Paid for Hogwarts Legacy, Now the Game Is Free

December 13, 2025 4:51 PM23

I purchased Hogwarts Legacy through Epic Games in June and paid $12 for the game. Recently, I saw that the same game is now being offered for free on Epic Games, and honestly, this situation feels very unfair to me.

I bought the game as a paid purchase under order number a2506060755461675 linked to my Epic Games account, and now that the game is free, I feel disadvantaged. I did not receive any notification or compensation regarding this situation.

My request from Epic Games is that the $12 I paid be refunded, but my ownership of the game should not be removed, since the game is currently available for free anyway. I kindly ask that my situation be acknowledged and that a goodwill gesture or solution be offered.

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