We bought an Electrolux vacuum cleaner from Media Markt, and honestly, we regret the purchase. Previously, due to an internal filter issue and the bag tearing—even though it was still under warranty—I had to pay nearly ₺1000 to your service center in Bursa to get it repaired. On top of that, the rude behavior of the female staff at the service center became an entirely separate problem. Now, the handle of the same vacuum cleaner sinks inward and won’t stay in place, making it unusable. The product is still within the warranty period, but I no longer trust your service center. I have no idea how to get it repaired. If you can recommend a reliable service center outside of Bursa Nilüfer, and if you guarantee that the issue won’t be deemed out of warranty just to charge me again, then please help resolve this. I truly regret buying this product—honestly, it would be better if you just took it back.
In November 2023, I purchased an Electrolux cordless vacuum for ₺12,000 from Antares Media Markt, and I’ve had nothing but issues since then. I’ve had to send the vacuum to the authorized service three times. The first time, it was returned covered in scratches. On the second visit, the LED nozzle ...
I purchased the Electrolux 700 Cordless Cleaner about a year ago. Three months after purchase, the light stopped working, the suction power decreased, and the auto mode stopped functioning. I delivered the product to the Electrolux authorized service in İzmit, Kocaeli under warranty. The service tea...
I just wanted to say hello because the Electrolux cordless vacuum situation at Mall of Media Markt was a nightmare for me. I bought it in June of the previous year and have serious regrets about my decision. The vacuum had to be sent in for repairs once, and by the time it was ready to be picked up,...
I bought an Electrolux vacuum cleaner called Well WQ71-50IB from Media Markt® on April 11, 2022. When we got the product, it was working fine. However, we had to send it for service later because of some cleaning problems. After it was fixed, the suction power wasn't as strong as when I first got it...
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