I purchased my Dyson V12 vacuum on March 30, 2024, and have been using it at my home in Istanbul. In less than a year, the vacuum began showing frequent “filter dirty” and “airways blocked” errors during every cleaning session. Recently, the problem has become even more persistent. Even after thoroughly washing and drying the filter, the device works for only about 15 minutes before displaying the same warnings again.
I have contacted Dyson’s call center multiple times. Each time, I was only advised to wash and reinsert the filter, or occasionally to remove and reattach the battery. I followed these instructions exactly, yet the issue persists. The service response has been superficial and has not addressed the root cause of the problem.
My vacuum is still under its 2-year warranty, and I have not paid for any additional repairs or part replacements. My invoice number is B012024000282002. I request that Dyson carry out a detailed technical inspection to identify and permanently fix the fault. If the issue cannot be resolved, I expect a full replacement of my vacuum under warranty. This needs to be handled promptly to restore the product’s intended performance.
On December 18, 2023, I purchased a Dyson V12 vacuum cleaner through Hepsiburada with full upfront payment. For the past two months, the device has been malfunctioning. After vacuuming just 2–3 rooms, it repeatedly shows a “clean filter” warning. Even after thoroughly cleaning the filter, the warnin...
On February 2, 2024, I purchased a Dyson V12 vacuum from Teknosa (City’s AVM, Istanbul). From the first day, despite the device being perfectly clean, it shows an “airflow blocked” warning after about 20–25 minutes of use. This happens with every attachment and every cleaning session. At first, I as...
I purchased my Dyson V12 vacuum cleaner six months ago from Dyson Türkiye’s official seller on Trendyol. Since the day I bought it, the device has been constantly displaying a filter warning. Despite cleaning the filter multiple times, the issue never went away. During this period, I sent the vacuum...
I purchased a Dyson V12 cordless vacuum on November 8, 2024, directly from Dyson’s official website, and have been using it in Kayapınar, Diyarbakır for less than a year. However, I am already experiencing recurring issues. Every time I use the vacuum, it displays a filter cleaning warning. I follow...
I ordered a Dyson V12 from Dyson’s official website on February 13, 2025 (Order No: 2703617833). I’ve been using the vacuum in Nevşehir Merkez for about six months. After a short period of use, I started getting a filter-cleaning warning on every use. Even when I reinstall the filter clean and dry, ...
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