All Complaints

I would like to report that I was misled by İş Bankası due to the Maximum Troy credit card campaign, and I find it unacceptable for customers to be treated this way. On 25–26.10.2025, I received a call on behalf of İş Bankası, and the customer representative described a campaign similar to one that ...

On November 16, I bought pants from Mango and wore them only once. They became extremely loose and developed knee marks immediately. I emailed them and contacted them through the website, but I never received any response. I am very unhappy with this situation. We spend a lot of money on these produ...

On November 28, 2025, I placed an online order with Zara under order number 5444*72, and some of the items were missing from my delivery. Several products included in my order were not inside the package, and no explanation was provided for this incomplete shipment. I contacted customer service thr...

On January 24, 2025, I purchased a large suitcase, the B Lite Icon Spinner 83/31 EXP Eco Black, from the Samsonite store in the Parndorf outlet near Vienna for €180. Despite being an internationally warranted product and used only four times, the suitcase broke at the end of June 2025 during the sum...

My shipment with Aras Kargo, tracking number 5752567034543, has still not been delivered to my home address even though it has been about one and a half weeks since it was handed over to your company. When I checked, I was informed that the delivery is waiting at a branch, but it has not been brough...

On November 27, 2025, I placed an order through the Zara mobile app consisting of 13 discounted items, under order number 5399*99. Out of this order, totaling approximately $377, only one item was shipped on November 28, 2025, and delivered on December 1, 2025. The remaining 12 items were canceled w...

Last week, I purchased a three-piece holiday gift set prepared by the Caudalie brand. After applying the pink Caudalie detox clay mask included in the set to my face, I experienced a severe reaction the following day. My face became swollen, with red bumps and extreme sensitivity. For an entire week...

I am writing to report that my Betwoon account balance was used without my knowledge through access from a different IP address and to request that the necessary investigation be carried out. On 2 December at around 02:08, an unauthorized login was made to my account and my balance was used without ...

I discovered today that my credit card has been charged for a long time without my knowledge due to a Superprof Student Pass subscription. For 9 months, $7 per month was charged to my card, totaling $60, even though I never benefited from this subscription and had already deleted my account. During...

I purchased a Samsung Galaxy Tab S9 FE directly from Trendyol, and the S Pen stylus was included with the tablet. About a week ago, I lost the original pen that came with the device. When I checked the current prices of the S Pen, I saw that they are extremely expensive and almost unaffordable for m...

I have been unable to withdraw the money in my Barclays account for 25 days. My account balance is $23,056, and every time I attempt to withdraw this amount, the transaction is rejected. The bank claims that in order to withdraw my funds, I must first deposit an additional $5,000 as an “insurance f...

I placed an order from Amazon with the order number 407-8047380-0556342 and I have been trying to return the product for 7 days, but the product has still not been picked up and I cannot complete the return process. I am located in Istanbul, Başakşehir – Bahçeşehir, and despite my attempts, no couri...

I would like to report two separate issues I recently experienced with Mango and request that the necessary actions be taken. 1. Problem With Account Merging While shopping at your store on Sunday, I was told that I had two different accounts when I provided my phone number, and that each account h...

I am an active Garena Free Fire player, and today my account was suspended indefinitely even though I did not commit any rule violation. My player ID number is 2027784421. Right before the suspension, I was playing a match with E**, and all of my in-game actions were completely normal. Someone else...

I had been using the Tango live streaming app on my iPhone for some time, but since November 30, 2025, the app won't open at all. When I try to log in to the app with my Google account, it won't connect, and therefore I cannot access my account. Even though I have no payment or subscription through ...

Some time ago, I created a Litmatch account using my Google account. About three months ago, I deleted that Google account, and since then I have not been able to log back into Litmatch because the login method I used no longer exists. Because I cannot access my profile, I cannot delete my Litmatch ...

I am writing regarding a problem with my Facebook account, which is linked to my Free Fire game ID 1813675101. On 09/07/2023, my Facebook account was hacked, and since then I have not been able to use it to access my Free Fire account. Because the Facebook account is compromised, I can no longer log...

I placed an order from English Home, and my package with tracking number 36143238678812 was handed over to Sürat Kargo and delivered to the Manavkuyu branch on 26.11.2025. While the parcel reached the branch in just one day, it has been kept at the branch for 7 days and has still not been sent out f...

On 31 November 2025, an amount of R1 858.28 was deducted from my Capitec account, using my card ending in 6659, for a transaction described as Smallpdf. I have never used Smallpdf, never subscribed to any of their services, and did not authorize this payment in any way. After noticing the deduction,...

When my order with number euaota, placed through Mango’s website, was delivered on Sunday, the item with reference number 17087767 was missing from the package. I spoke with Mango customer service yesterday, and they told me that this missing item was not available in the warehouse and that a refun...

I booked a Flynas flight from Jeddah to Najran on Monday at 7:00 p.m. through Kiwi.com using my email address m7***@yahoo.com and booking number 705794320. I paid 548 with my credit card, but I did not receive the ticket, boarding pass, or the full itinerary. I have been waiting for two days for the...

My Free Fire account (UID: 7441494831, IGN: Don gaming) was stolen about a month ago, and when I finally recovered it through Facebook, I found it banned because of what the hacker had done. I’ve been playing since 2022, always fair, and I’ve invested in skins and items over time, so seeing my accou...

I am writing regarding an issue with my Sugo account and device access on my iPhone. On 30 November 2025, I was suddenly logged out of the Sugo app, and since then it appears that my device has been banned from using the service. This happened without any prior sign, warning, or explanation, and I h...