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Innerly

Complaints

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Innerly Charged Me After Free IQ Test Without My Consent

July 9 10:30 PM

I used an Innerly IQ teat test on Monday, 6 July, for which I paid €0,00 as a one‑time test fee. I clearly understood th...

Refund My Money Back! Innerly!

July 3 1:07 PM48

I am writing regarding an unauthorized charge of €39.99 taken from my VISA card on 02.07.2026 by Innerly / HELP INNERLY ...

Refund On My Cash App From Iq.test.innerly.com

June 8 1:28 PM240

I took an IQ test on iqtest.innely.com for a one‑time fee of $1.00 on May 26, 2026. At the time of purchase, I understoo...

Refund On My Cash App From Iq.test.innerly.com

Brand Overview: Tryinnerly

Tryinnerly (operating primarily through tryinnerly.com) is an online platform established around May 2025. It markets itself as a science-based digital wellness and personal growth service, claiming to help users improve clarity, balance, and overall well-being. However, the brand operates with very limited corporate transparency; there is no verifiable information available regarding its founders, ownership team, or a physical headquarters. Due to highly questionable business practices, other legitimate companies with similar names have publicly distanced themselves from Tryinnerly to avoid brand confusion.

Industry and Activities

The brand operates within the digital wellness and online assessment industry. Tryinnerly primarily provides online personality assessments, soft-competency tests, and IQ tests. Their business model revolves around offering consumers access to "personalized reports" or test results for a very low initial fee, which is subsequently tied to a digital subscription service meant to deliver ongoing personal development content.

User Trend and Complaint Insights

Based on an analysis of user reviews and complaint platforms, the consumer sentiment regarding Tryinnerly is overwhelmingly negative. The platform is frequently associated with "subscription traps," and users should exercise extreme caution. The most prominent user insights and complaints include:

  • Unauthorized Recurring Charges: The vast majority of user complaints center around misleading billing practices. Customers report paying a nominal one-time fee (typically between $0.99 and $2.00) to receive an IQ test result, only to discover recurring unauthorized charges of $39.99 on their credit cards shortly after.
  • Hidden Subscription Terms: Users consistently state that they never consented to a monthly subscription, noting that the trial periods and automatic renewal clauses are intentionally obscured during the checkout process.
  • Poor Customer Service and Cancellation Difficulties: Consumers report immense frustration when attempting to cancel their subscriptions or request refunds. The company provides no phone support or physical address, forcing users to rely solely on an unresponsive email system to resolve complex billing disputes.
  • Unverified Credibility Claims: The platform boasts endorsements from major publications and claims to have hundreds of thousands of active users. However, independent reviews indicate these claims lack proof, further damaging the brand's credibility.

Share Your Experience

Have you taken a test or interacted with Tryinnerly? We encourage you to share your personal experience, report any billing issues, and write a detailed review below to help protect and inform other consumers.