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Innerly

Complaints

19 complaints
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IQTest-Innerly Charged €39.99 for an Unwanted Monthly Subscription

1

I recently discovered an unexpected charge of 39.99 € on my account, linked to the company “iqtest-innerly”, following a...

Innerly Charged $159.96 After a $1 IQ Test Purchase

39

I purchased an “iqtest” IQ test from iqtest.innely.com on 27 June 2026 for 1 USD. At the time of purchase, I clearly und...

Iqtest Innerly Unauthorized Charges After €1 IQ Test

38

I recently did an IQ test with Iqtest Innerly for a trial offer at 1€ on 19 August. Since then, the company has tried th...

I Feel As If I Just Got Robbed

60

On September 15, 2026, at around 1:17 a.m., I noticed a $39.99 charge from “iqtest-innerly.com” on my Apple Cash card en...

I Feel As If I Just Got Robbed

Tryinnelly Unauthorized €39.99 Charge After IQ Test

42

I recently used the Tryinnelly website to do IQ tests and, without my clear consent or request, 39.99 Euros were taken f...

Tryinnerly Unauthorized Subscription Charge

48

I am writing regarding an unauthorized subscription charge made by Tryinnerly.co to my Visa Debit card via PAY.COGNIUS.A...

Subscription For 39.99 Appears Out Of Nowhere From Go-innerly.com

61

On 2 September 2026 I noticed a charge of 39.99 USD on my account made by Go-innerly.com, shown as “pending” on my bank ...

Innerly Charged Me For A Subscription That I Didn't Want

51

I downloaded the Innerly app from the Apple App Store and took an IQ test on August 21 for $0.99. I was not aware at any...

Refund My Payment

44

I made a payment to Innerly on August 21, 2026 at around 2:05 pm to use their service, but I have never been able to log...

Refund My Payment

Unwanted Charge For Unwanted Innerly Subscription

40

I recently completed an online IQ test that was advertised as costing only $0.99. After finishing the test, I discovered...

Innerly IQ Test Led to Unauthorized Subscription Payment

41

Some days ago I completed an IQ test on social media and, in order to receive the result, I was asked to enter my bank c...

Formal Complaint And Request For Full Refund - Innerly

46

I used the Innerly IQ test on the Innerly website on 10 March and paid the advertised one‑time fee of €0.99. At the time...

Tryinnerly Unauthorized Payment Attempts After Personality Test Purchase

16

On 29/05/2026 I paid €39.99 by Visa card on Tryinnerly.com to receive the result of a personality test. I did receive a ...

Innerly Charged Me After Free IQ Test Without My Consent

34

I used an Innerly IQ teat test on Monday, 6 July, for which I paid €0,00 as a one‑time test fee. I clearly understood th...

Refund My Money Back! Innerly!

53

I am writing regarding an unauthorized charge of €39.99 taken from my VISA card on 02.07.2026 by Innerly / HELP INNERLY ...

Refund On My Cash App From Iq.test.innerly.com

263

I took an IQ test on iqtest.innely.com for a one‑time fee of $1.00 on May 26, 2026. At the time of purchase, I understoo...

Brand Overview: Tryinnerly

Tryinnerly (operating primarily through tryinnerly.com) is an online platform established around May 2025. It markets itself as a science-based digital wellness and personal growth service, claiming to help users improve clarity, balance, and overall well-being. However, the brand operates with very limited corporate transparency; there is no verifiable information available regarding its founders, ownership team, or a physical headquarters. Due to highly questionable business practices, other legitimate companies with similar names have publicly distanced themselves from Tryinnerly to avoid brand confusion.

Industry and Activities

The brand operates within the digital wellness and online assessment industry. Tryinnerly primarily provides online personality assessments, soft-competency tests, and IQ tests. Their business model revolves around offering consumers access to "personalized reports" or test results for a very low initial fee, which is subsequently tied to a digital subscription service meant to deliver ongoing personal development content.

User Trend and Complaint Insights

Based on an analysis of user reviews and complaint platforms, the consumer sentiment regarding Tryinnerly is overwhelmingly negative. The platform is frequently associated with "subscription traps," and users should exercise extreme caution. The most prominent user insights and complaints include:

  • Unauthorized Recurring Charges: The vast majority of user complaints center around misleading billing practices. Customers report paying a nominal one-time fee (typically between $0.99 and $2.00) to receive an IQ test result, only to discover recurring unauthorized charges of $39.99 on their credit cards shortly after.
  • Hidden Subscription Terms: Users consistently state that they never consented to a monthly subscription, noting that the trial periods and automatic renewal clauses are intentionally obscured during the checkout process.
  • Poor Customer Service and Cancellation Difficulties: Consumers report immense frustration when attempting to cancel their subscriptions or request refunds. The company provides no phone support or physical address, forcing users to rely solely on an unresponsive email system to resolve complex billing disputes.
  • Unverified Credibility Claims: The platform boasts endorsements from major publications and claims to have hundreds of thousands of active users. However, independent reviews indicate these claims lack proof, further damaging the brand's credibility.

Share Your Experience

Have you taken a test or interacted with Tryinnerly? We encourage you to share your personal experience, report any billing issues, and write a detailed review below to help protect and inform other consumers.