I recently signed up to use PDFSmart from the UK and feel I have been misled into an unwanted subscription and unfairly ...charged. I took what was advertised as a 7‑day trial for £1 in order to work on a single PDF. At no point during the process was it made clear to me that I was entering into an ong
I recently purchased a 1‑day subscription on PDFSmart on 21 May, clearly thinking it was only a 24‑hour access product. ...Despite this, about a week later, on 28 May, a charge of 49.99 was taken from my AIB bank account for a subscription I did not knowingly agree to continue. I contacted PDFSmart imm
I am writing regarding several unauthorized charges that PDFSmart has taken from my NatWest card ending 0832, while I am... using the service in the UK. On 10 February, I was charged 49.99 GBP on the PDFSmart website as an auto-renewal of a subscription that I did not knowingly authorize or consent to.
I am a user from the UK, and I am writing to dispute an unauthorized charge... made by PDFSmart. On 7 May, I subscribed to a 7‑day service for document c
On 24 March 2026, I was charged 49.99 GBP via bank card on the PDF Smart website for an auto-renewal of my subscription ...that I did not knowingly authorize or consent to. After noticing this unexpected charge, I contacted PDF Smart support and requested that the payment be reversed. However, I was in
I accessed the PDFSMART website via a Google link and on 17 March 2026 I made what I understood to be a one‑time payment... for 7 days’ access to their service, using the email address mike.h***[email protected]. This payment is shown on my receipt as Invoice: fz6U8uemGc. At the end of this 7‑day peri
At the beginning of March, I used PDFSmart, but I was not aware that I was subscribing to a paid plan or that a recurrin...g payment would be taken. On March 22, an amount of 70.45 CAD was charged to my card ending in 5702 without any prior alert or clear notification that this charge would occur. Sinc
On 3 March 2026, a payment of £49.99 was taken from my account by PDFsmart.com for a subscription that I did not authori...se. I did not receive any email or notification from the company regarding this payment, and there is no invoice or reference number provided, only the record on my bank statement.
I used the PDF Smart service for what was clearly presented as a one-off payment of £1 for a single document conversion.... I made this £1 payment on 22 February using my NatWest card and did not use the service again afterwards. Despite this, on 1 March an additional £49.99 was taken from my NatWest a
I am writing regarding unauthorized charges made by PDFsmart in connection with an online subscription and a one-time PD...F conversion on your website, pdfsmart.com. On 24/01/2026, I was charged 49.99 €, and on 21/02/2026, I was charged another 49.99 €, for a total of 99.98 €, even though I did not in
Today, on 26 February 2026, I noticed an unauthorised subscription charge of £49.99 taken from my Lloyds debit card by P...dfsmart. I had previously entered my card details and used the service, but I did not knowingly agree to or intend to purchase a £49.99 subscription. The charge appears under invoi
On February 20, 2026, an amount of 42 New Zealand dollars was debited from my account at ANZ Bank by the company PdfChar...ge.co, without any prior notice, authorization, or clear information about the reason for this charge. I did not receive any message, warning, or explanation indicating that I had
I started a 1‑week trial with Pdf Smart directly on their website on 2 February 2026. Despite this being presented as a ...trial, on 10 February 2026, my credit card was charged €49.99 for a subscription that I did not want and did not intend to continue after the trial period. After noticing the unexp
I started a PDFSmart subscription on February 19, 2024. Recently, my subscription was renewed without my consent, and I ...noticed that I was charged €49.99 in South Korea even though I did not want to continue the service. During the entire subscription period, I did not use a single paid feature even
On 12/12/2025, I noticed an unexpected charge of 49,99 EUR taken from my debit/credit card by Pdfsmart for a subscriptio...n. I was not aware that I had an active paid subscription, and I did not knowingly approve this payment. I tried to resolve the issue, but I have not received any response or expla
On 05 December 2025, I was charged £49.99 by PDFSmart even though I only intended to pay for a one-week trial. I did not... knowingly subscribe to any automatic renewal, and I was not clearly informed that a recurring subscription would be started after the trial. The charge of £49.99 was taken using t
On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear info...rmation was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment.
I authorized £1.99 to trial PDFSmart and found it wasn’t useful to me. I haven’t used it and did not authorize any furth...er transaction. Please refund my £49.99 and cancel any future charges. I’m sorry, but this technology is beyond my 70+ years. Kind regards, Carol H***.
I urgently need to cancel my PDFSmart subscription. It was charged twice in September, and now again in October. I don’t... want it, and I don’t need it. I want my money refunded immediately. It’s unfair to pay for something I don’t need or want. Please process my refund right away.
I signed up for PDF Smart thinking it was just a simple $1 trial for one week. The site made it look like a low-cost tes...t, but once the trial period ended, I was shocked to see a $34 monthly charge on my account. This detail was only written in very small print at the bottom of the page and only in
I recently used the website PDF Smart (pdfsmart.com) because I needed to convert a PDF file with OCR. The site advertise...d a simple one-time trial for $1, so I paid the fee expecting the service to work smoothly. However, immediately after the payment was processed, the page displayed an error and th
I signed up for PDF Smart with a one-week trial membership, expecting it to be a simple test of their services. After th...e trial ended, I was shocked to find that ₺1200 was withdrawn from my account without my approval. I never consented to this charge and immediately contacted customer support to re
I no longer trust PDF Smart as a reliable service. I initially used the site because it appeared to offer a one-time pay...ment option for converting documents. At the time, I paid what I believed was a single, limited transaction fee. However, three months later, I was shocked to discover that $29 had
I used PDFSmart.com to edit a PDF file, and the service clearly showed that the cost would be only $1.99 for a single tr...ansaction. However, instead of just charging me that amount, the company withdrew both the $1.99 fee and an additional $78 annual membership fee from my account without my knowledg
PDFSmart is an online PDF editing and document conversion platform that provides tools for converting, compressing, signing, editing, and managing PDF files through a web-based interface. The platform offers subscription-based access to its services and has been operating since at least 2019.
Customer Support Email: [email protected]
PDFSmart operates in the online document management and PDF software industry. The platform provides browser-based tools that allow users to work with PDF files without installing desktop software.
User sentiment toward PDFSmart is largely negative. Complaints commonly focus on subscription billing practices, unexpected recurring charges, refund disputes, and cancellation difficulties.
If you’ve experienced issues with PDFSmart, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
