I'm on the DistroKid Ultimate – 10 Artists plan, and I've been dealing with serious account and payment issues since Feb...ruary 27th. I can't withdraw the $766 sitting in my DistroKid balance, and I can't update my Tipalti account either. The bank account that was previously linked to my studio got cl
I requested a cashout from my DistroKid account to my Capitec Bank account on 28 March, but after 5 days the payment has... still not arrived, even though my payment method and bank details are correct. The amount I am expecting to receive is R1400. This delay has put me under serious pressure because
I purchased the Ultimate plan through DistroKid. Before completing the purchase, I noticed that my account had a restric...tion, so I sent multiple messages asking for information and support, but I did not receive any response at all. Despite this, on January 27, I purchased the Ultimate plan via a pa
I am an artist distributing my music through DistroKid under the artist names Altuni, MST34, Zhikrworld and others. Toda...y I noticed that all my songs under these profiles were suddenly removed from all digital platforms without any prior warning or clear explanation from your side. I have not violat
I have been using DistroKid with the Ultimate package for my projects Anatolian Lab (Anatolian Psych Rock Lab) and Nikbi...nler under the account linked to volkansa***@gmail.com from Turkey. On the night of December 5, 2025, all works by Anatolian Lab and Nikbinler associated with this account were sud
I no longer have access to the email address registered on my DistroKid account (d************@gmail.com), and I want to... update it to f****************@gmail.com. However, even though I emailed DistroKid twice on November 10, 2025, the team only replied with a brief “okay” and never followed up. I a
My musical work titled “Gitmez Miydim Gidebilsem?”, which belongs entirely to me and is registered under my band name (Y...eşiller Music Band), has been distributed to all digital platforms (Spotify, YouTube Music, Apple Music, Amazon Music, etc.) without my permission or knowledge by a third party thr
About a month ago, we tried to release our song “Durdu Dünya” on DistroKid as a collaborative (feat) track using the art...ist names “Napolyon” and “livor79.” Even though I filled out all the required fields correctly and checked the collaboration option, the song was not published under two separate a
On October 24, 2025, two songs on my DistroKid account were removed from all platforms without any explanation. One of t...hese songs is an original work, and the other is a licensed cover. I did not receive any warnings, notifications, or emails in my account. I also tried to contact customer support,
I'm having a serious issue withdrawing my earnings from my DistroKid account. Despite trying 4 or 5 times, and even thou...gh each attempt appears to initiate the payout process successfully, the funds never reach my bank account. I’ve triple-checked my banking and contact details, and everything is co
"The issue has been resolved, thank you."
I signed up for DistroKid using my .edu email to benefit from the 50% stude...nt discount. I successfully purchased the basic plan with the discount, and
DistroKid charged ₺1700 from my Papara card without my knowledge or authorization. I never received an SMS, email, or an...y notification about this transaction. To make matters worse, I don’t even know which DistroKid account is linked to my card. I had to immediately contact Papara and block my card
I recently uploaded a track through my DistroKid account (m************@gmail.com), and shortly afterward received an em...ail saying the upload was "processing." Just when I thought everything was moving forward, I got a second email—this time stating my music had been rejected and that my account was
My friend and I released our song through DistroKid, but instead of appearing on our existing Spotify artist profile, it... was uploaded to a completely new and incorrect profile. Despite all our efforts to fix this issue, we have been unable to resolve it. This mistake undermines the credibility of o
I canceled my DistroKid membership over a month ago, but I have yet to receive the refund. Initially, I thought the dela...y might be due to processing times or bank-related issues, but even after waiting patiently, the refund has not been credited to my account. This lack of follow-through is extreme
My songs were previously available on Instagram and Facebook Music, but now none of them are accessible. I’ve tried reac...hing out to DistroKid support via email, but their response is that these platforms no longer support my content. However, I see many other artists sharing their music through Dist
I uploaded my songs through DistroKid and later decided to change my artist name. The name update went through successfu...lly, but when I checked my songs on Spotify, I noticed a major issue. Instead of updating the existing artist profile, Spotify created a new one under my new name. Now, when I try
On August 3, 2024, at 3:45 AM, an unfamiliar website, DistroKid Label 5, withdrew money from my credit card in USD witho...ut my knowledge or authorization. Later, another attempt was made to withdraw more funds, but thankfully, 3D Secure prevented the transaction. I have never signed up for DistroKid
On July 1, I asked to withdraw $75, and it was accepted on July 3. But the money hasn't been put into my bank account ye...t, and I've been waiting for more than eight days. I've sent emails to DistroKid's support center several times, but no one has answered or offered to help. This wait for such a s
I paid DistroKid to distribute my original songs to music platforms, and everything went smoothly for the first month. H...owever, recently, all my songs were removed without any explanation, and I’ve been completely ignored when trying to get support. Not only have they taken down my music, but they’
I deleted my DistroKid account, but I still haven’t received a refund for my plan. It’s extremely frustrating to be left... without any response from the company. Every time I try to contact support, I’m stuck talking to a bot that keeps repeating the same useless responses. It feels like there’s no re
DistroKid reactivated my membership without my consent and charged my card under the "extra account limit" section. I di...d not authorize this payment, and I demand an immediate refund. I never agreed to this charge, yet money was taken from my card without my knowledge. This is completely unacceptab
DistroKid is now double charging for membership renewals! They withdrew the payment from my account, yet my plan wasn’t ...renewed. When I contacted support via email, their response was even more frustrating—they simply told me to "update my card details." Even after sending proof of payment, they co
I canceled my DistroKid membership five days ago, yet I have not received any refund or confirmation email regarding my ...cancellation. I am still waiting, but at this point, I doubt they will process it. The biggest issue is that DistroKid offers no real customer support—there is no direct email or
