I noticed an unauthorized Canva payment on my statement — how can I dispute this charge?

If you find a charge from Canva that you didn't make, you should contact their support right away and let them know that the payment wasn't yours.

You should include the date, the amount, the statement or order ID, and any email addresses you may have used.

The "Charge Finder" tool from Canva can help you connect charges you don't recognize to accounts.

Also, let your bank or credit card company know about the charge and ask for a refund.

Also, cancel any current Canva subscriptions that are linked to your payment method to stop anyone else from making payments without your permission.

If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to get support.