Even though I canceled my Canva subscription at the end of November, my card is still being charged on a regular basis. Specifically, around $6 is charged every month on the 30th with the description “canva*04715-28748350,” and I am seriously concerned that another charge will be made again on January 30.
After canceling my subscription, I never received any confirmation email, yet the system continues to charge my card as if my membership were still active. On top of that, I have been unable to find a proper contact number or a clear support channel, so I have had no opportunity to speak with Canva directly. For the past two to three months, money has been taken from my card without my consent or approval.
This situation is both damaging to trust and unfair to the user. I demand that the cancellation of my subscription be urgently reviewed, that all unauthorized charges taken from my card be fully refunded, and that I receive a clear and written assurance that no further charges will be made to my account or card. Otherwise, I want it clearly stated that I am prepared to pursue legal action.
I canceled my Canva subscription last month, yet I was still charged again this month. This is not the first time—I have been dealing with this issue every month despite no longer using the service. I am being charged for a subscription I do not want, and it is beyond frustrating. I demand an immed...
Even though I had already canceled my Canva Pro subscription, my credit card was charged four times — on July 4, August 4, September 4, and October 4. As soon as I noticed these charges, I canceled my subscription again and contacted Canva’s support team. However, I was only refunded for two months ...
I started a Canva Pro subscription only to try it out. However, despite trying many times, I was unable to cancel the subscription through the system. As a result, even though I did not want it, an annual fee of $63 was charged to my debit card on January 1, 2026. During this process, I had great d...
I started a Canva Pro subscription only to try it out. However, despite repeated attempts to cancel, I was unable to cancel the subscription through the system. As a result, on January 1, 2026, an annual fee of $44 was charged to my debit card, even though I did not want the subscription to renew. ...
I am struggling to cancel my Canva subscription, and charges continue to be deducted from my card. Despite following the instructions provided in the system, I cannot find the cancellation option in the menu. I’ve also tried reaching out to Canva support via email, but no solution has been provided....
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