I signed up for Canva’s one-month free trial, which was clearly advertised on their official website as completely free with a ₺0.00 charge. However, on October 19, 2025, a ₺25 payment was withdrawn from my Ziraat Bank credit card without my authorization.
I did not select any paid plan or additional services — I only intended to test the free version. So far, I haven’t contacted Canva customer support, and I’ve confirmed that the charge occurred only once.
I request an immediate refund of the ₺25 fee that was unjustly charged during what should have been a free trial period. Canva should also ensure that no further deductions are made from my account in the future.
On September 30, 2025, I started a Canva Pro free trial that was clearly advertised as free of charge. However, despite it being a free trial, ₺25 was withdrawn from my account. The information on Canva’s website specifically stated that no payment would be taken during the trial period, so I was su...
On September 25, 2025, I started the Canva Teams free trial under the name “P** Y***** Team.”** However, on the same day, ₺25 was withdrawn from my bank card, and another ₺25 was charged on September 27, 2025, totaling ₺50. My account was still within the free trial period, and I did not activate an...
I am absolutely furious with Canva and your team! I subscribed to your "free" trial, and the moment I did, ₺25 was immediately deducted from my account! This is outrageous. It's explicitly called a "free trial," and it clearly states it's free for 30 days. If you intend to charge users, you should a...
I signed up for Canva’s 30-day free trial, which was clearly advertised as completely free. However, on September 26, 2025, a payment was withdrawn from my card despite it being a free trial. The amount was automatically refunded later the same day, without me taking any action. Even though the cha...
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