On October 16, 2025, at 5:27 PM, ₺2,399 was charged without my consent from my Canva account registered under the email t***********@gmail.com**. I had already canceled my subscription earlier, so I was not expecting any payment to be processed.
After noticing the unauthorized charge, I logged back into my account and confirmed that the subscription was canceled once again to prevent future charges.
This is the first time I’ve encountered such an issue, and I am requesting a full refund of ₺2,399 that was taken without authorization. I kindly ask Canva to review this transaction and resolve the issue as soon as possible.
On October 4, 2025, ₺850 was withdrawn from my card without my authorization and without any active subscription under my name. I do not have a Canva membership, and no invoice appears in my Canva account. I also checked my Google subscriptions, and there is no active Canva-related plan there either...
On September 30, 2025, I started a Canva Pro free trial that was clearly advertised as free of charge. However, despite it being a free trial, ₺25 was withdrawn from my account. The information on Canva’s website specifically stated that no payment would be taken during the trial period, so I was su...
On October 4, 2025, ₺850 was withdrawn once from my card by Canva without my consent and despite not having any active membership. There is no invoice visible in my Canva account, nor is there any such subscription in my Google subscriptions. I do not have a reference number related to this transact...
On September 25, 2025, I started the Canva Teams free trial under the name “P** Y***** Team.”** However, on the same day, ₺25 was withdrawn from my bank card, and another ₺25 was charged on September 27, 2025, totaling ₺50. My account was still within the free trial period, and I did not activate an...
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