I want to report several unauthorized charges related to Canva that were made to my Banorte debit digital card. On 24/04/2026, I noticed around 5–6 different charges to Canva, even though I never authorized any purchase or subscription, and I am not sure what specific Canva service these charges correspond to. In total, the amount charged without my consent is approximately $13,000 MXN. I did not at any time approve these payments, nor did I knowingly subscribe to any Canva plan or service that would justify these repeated charges. Through this complaint, I request a full refund of all unauthorized charges, the immediate cancellation of any Canva subscription or service that may have been activated in my name, and that measures be taken to investigate what happened and block any future charges to my Banorte debit digital card related to Canva, so that this situation does not happen again.
I canceled my Canva subscription last month, yet I was still charged again this month. This is not the first time—I have been dealing with this issue every month despite no longer using the service. I am being charged for a subscription I do not want, and it is beyond frustrating. I demand an immed...
On March 23, 2026, at 12:44 PM, Canva charged $60 to my İş Bankası credit card without my knowledge or authorization. The transaction appears on my credit card statement as “Canva Canva.com/ Ns.” I did not receive any prior notification, email, SMS, invoice, or receipt regarding this charge. I had ...
Even though I canceled my Canva subscription at the end of November, my card is still being charged on a regular basis. Specifically, around $6 is charged every month on the 30th with the description “canva*04715-28748350,” and I am seriously concerned that another charge will be made again on Janua...
On March 19, 2026, at 10:46 PM, I noticed a charge of $27 made to my İş Bankası card by Canva. When I logged into my Canva account, I saw that all of my subscriptions had been canceled and that I did not have any active subscription. Despite this, since my card information was still saved in the sys...
On October 16, 2025, at 5:27 PM, ₺2,399 was charged without my consent from my Canva account registered under the email t***********@gmail.com**. I had already canceled my subscription earlier, so I was not expecting any payment to be processed. After noticing the unauthorized charge, I logged back...
Comments