Canva Charged Me Even Though I Only Use the Free Plan

Erdi
Erdi
Canva
November 8, 2025 3:52 PM36

Even though I am using a Canva Free account, three unauthorized charges of $2 each were made to my Garanti Bank card every time I logged in, totaling $6, without any approval from me and without any subscription. There is no active subscription or service shown on my account—only these withdrawals. I tried to reach customer service about the issue, but I couldn’t reach anyone and received no support.

I request that these unauthorized transactions be investigated and that the total amount taken be refunded to me.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Canva charged my card without warning after the trial — how can I get my money back?

43 Complaint

I noticed an unauthorized Canva payment on my statement — how can I dispute this charge?

36 Complaint

Similar Complaints

I Face Unauthorized Canva Charges Despite Only Using a Free Trial

Ertuğrul
Ertuğrul
Canva
October 20, 2025 5:58 PM80

I started using the Canva free trial in May, but after checking my Garanti Bank card, I discovered that Canva has been c...

Uber Support Not Responding After Unauthorized Card Charges

Burcu
Burcu
Uber
December 17, 2025 3:44 PM45

On December 16, even though I did not take any Uber trips, my Garanti Bank card registered in the Uber app received thre...

I Can’t Reach Canva Support About Charges After Cancellation

İbrahim
İbrahim
Canva
October 28, 2025 12:04 AM42

Even though I canceled my Canva Pro plan, my bank card has continued to be charged $2 every month for the past two month...

Canva Keeps Charging Me Monthly for a Subscription I Never Opened

Dursun
Dursun
Canva
November 13, 2025 11:43 AM42

I have been regularly charged amounts like 2.42 every month since January 2025 under Canva, even though I do not have an...