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Storytel

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Storytel

Complaints

15 complaints
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Storytel Charged Me Monthly Without My Consent After I Stopped Using the App

May 6, 2025 11:34 AM36

I registered for Storytel with a one-month trial, but I found the app unsatisfactory and decided not to proceed with it....

Storytel App Keeps Turning My Bluetooth Off and I Can't Listen to Audiobooks

March 6, 2025 8:26 PM267

I recently signed up for a Storytel membership, thrilled to dive into some audiobooks at last. Every time I press play, ...

1

Storytel Charged My Card Despite Canceling My Membership

January 9, 2025 3:37 AM68

I canceled my Storytel membership, yet the company still charged my credit card. I do not want to use Storytel anymore a...

1

Storytel Charged Me During Free Trial Period, Requesting Refund

December 3, 2024 11:22 AM52

I subscribed to Storytel after receiving a notification that I could use the service for free during the trial period. H...

Storytel E-Book Feature Disappeared Mid-Read – No Support Response

December 1, 2024 10:46 AM59

I have been using Storytel for both audiobooks and e-books, but I recently experienced a major issue. I had read 60% of ...

My Storytel Annual Membership Disappeared After One Month – I Demand a Refund

November 24, 2024 7:53 PM49

I paid ₺1200 for an annual Storytel membership, but my account suddenly stopped showing any active subscription after ju...

Storytel Subscription Paid but App Not Working for 10 Days

September 30, 2024 3:25 PM135

I subscribed to Storytel, and despite 10 days passing, I still can’t access my account. Every time I try to log in, it r...

Paying More Than New Users on Storytel Despite Being a 4-Year Member

September 26, 2024 1:51 PM43

I’ve been a Storitel member for 4 years, but despite my loyalty, a friend who started around the same time is paying muc...

Storytel Keeps Charging Me Despite Cancelling Subscription Months Ago

September 17, 2024 6:45 PM54

I canceled my Storytel subscription months ago, yet they are still charging my card. When I tried to cancel again, the a...

Storytel Subscription Issues. Payment Made, But Unable to Access Content

May 30, 2024 7:40 PM181

I bought a subscription from Storytel. Even though I've made the payment, I'm unable to listen to any audiobooks. I keep...

Storytel Trial Cut Short: Update Fail, Charged Anyway

February 24, 2024 4:06 PM59

I joined Storytel on February 14th, with a one-month free trial. But on February 23rd, it suddenly stopped working and a...

5
Resolved

Storytel Renewed My 2024 Subscription Without My Knowledge

December 12, 2023 6:46 PM75

"Sure, here is the translation of the text from Turkish to English: "Hundreds of emails are coming to my inbox. You said the subscription will be renewed in October, but I can't see my subscriptions on Google Play to cancel Storytel. Cancel automatic subscription renewal for all customers. Thank you.""

subscribed to Storytel in 2022. though I canceled my subscription, Storytel...