Storytel

I signed up for Storytel, the online audiobook and reading app, with a 1-month subscription to try it out. I didn’t like the service and decided not to continue. I’ve been using Storytel off and on for a while, but recently I checked my credit card transactions and noticed that they’ve been charging...

I registered for Storytel with a one-month trial, but I found the app unsatisfactory and decided not to proceed with it. I’ve used it in the past, but this time I noticed something odd while reviewing my credit card statements — they had been taking ₺200 from my account each month without my permiss...

I downloaded the Storytel app on April 23, 2025, and signed up for a subscription the same day. However, after browsing the content, I found it wasn’t what I was looking for and canceled my membership that very same day. Despite this, Storytel still charged my card, and I immediately requested a ref...

I recently signed up for a Storytel membership, thrilled to dive into some audiobooks at last. Every time I press play, the app keeps toggling my Bluetooth on and off, making it really frustrating to listen to anything. I feel like I've wasted my money since I can't use the service I subscribed to. ...

I canceled my Storytel membership, yet the company still charged my credit card. I do not want to use Storytel anymore and have been dealing with recurring issues like this. Despite not using the service for the past three months, they have continued to deduct money from my account. As a student, t...

I subscribed to Storytel after receiving a notification that I could use the service for free during the trial period. However, from the moment I subscribed, charges were added to my mobile bill through carrier billing. This should not happen during the free trial period. I am requesting an immedia...

I have been using Storytel for both audiobooks and e-books, but I recently experienced a major issue. I had read 60% of a book, only to find the e-book feature suddenly disappeared without any explanation. Not all books have an e-book option, and losing access to a book I was actively reading is inc...

I paid ₺1200 for an annual Storytel membership, but my account suddenly stopped showing any active subscription after just one month. All the books I was reading have vanished from my library as well. This is unacceptable for a paid service. I demand an immediate resolution—either restore my members...

I subscribed to Storytel, and despite 10 days passing, I still can’t access my account. Every time I try to log in, it redirects me back to the subscription page, even though the payment has already been processed. I’ve tried everything—reinstalling the app, resetting my password—but nothing works. ...

I installed the Storytel app and started the 7-day free trial. After the trial ended, I paid for the service, but I’m still unable to access it. There is no customer service available, and I don’t know who to contact. I either want a refund or a resolution to this issue immediately. This level of ir...

I’ve been a Storitel member for 4 years, but despite my loyalty, a friend who started around the same time is paying much less than I am. Even after contacting customer support to explain the situation, they gave me an excuse about how I signed up via the web, as if that justifies the price differen...

I canceled my Storytel subscription months ago, yet they are still charging my card. When I tried to cancel again, the app says I don’t have an active subscription. I am demanding that my subscription be fully canceled and all the charges refunded. If this issue isn’t resolved, I will take legal act...

I bought a subscription from Storytel. Even though I've made the payment, I'm unable to listen to any audiobooks. I keep getting redirected to the purchase screen in the app. Getting in touch with the company through email seems to be a futile effort, as they consistently fail to respond. This compa...

I joined Storytel on February 14th, with a one-month free trial. But on February 23rd, it suddenly stopped working and asked me to update my payment details. I attempted to update my card information multiple times, but on February 24th, the option to update vanished. It displayed Apple as the payme...