On January 4, 2025, I purchased the Small Andiamo model bag from the Zorlu Bottega Veneta store for ₺150,000. In May, I noticed deformation and peeling on the bottom edges of the bag. Since I was out of town, I could only review alternative bags in August. I contacted the store twice with invoice number KY02025000017553, and my bag was taken in for inspection. Both inspections concluded with the response “no quality issues.” I then reached out to Bottega Veneta Global and requested another inspection, but the result was the same. I am aware that the bag carries a two-year warranty, and I find such deformation within this short time unacceptable. I request either a refund or a replacement for the product, along with further clarification regarding my issue.
On 06.09.2025, I purchased a Benetton brand shoulder bag and although I used the bag fewer than four times and did not even have it for a full month, the side and edge areas began to peel. I reported the issue to the store before the first month after purchase had passed, and on 02.10.2025 the produ...
In June 2024, I purchased a mink Bottega bag from Beymen store on June 26 and paid ₺179,950 for it. I used the bag no more than 10 times, yet within approximately 2–3 months the leather began to peel. For a product in this price range and segment, this situation surprised and deeply disappointed me....
In July 2025, I purchased a pair of Skechers Htrlmyrum shoes for approximately $81 (₺2,999 ≈ $81) at a discount from the Skechers store in Istanbul Venezia Mall. After only 3.5 months of light, careful daily use, the front part of the shoes started to come apart. As soon as I noticed the problem, I ...
On July 26, 2025, I purchased a white Calvin Klein shoulder bag from the Boyner store at Forum Istanbul. The first time I used the bag, I noticed that the edges had turned blue, as if the color had transferred. I took the product back to the store and requested an inspection. I was told over the ph...
I purchased the Tommy Hilfiger Iconic Camera Bag from Boyner one year ago, and despite using it only 5-6 times, the bag has started peeling and flaking, particularly at the stitching areas. I sent it to Boyner for inspection, but I doubt they even reviewed it properly since the inspection note was i...
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