On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My order was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u...
On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my burger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp...
On October 20, 2025, around 5:15 p.m., the chicken in the meal I bought from a Popeyes branch had a bad smell, and all the Coca-Cola drinks served with it were spoiled. When I informed the staff about the issue, they replaced my drink with another one and said there was a problem that day. However, ...
I waited 20 minutes to receive my order at Popeyes located in Fethiye Erasta Mall. I was told that there was no garlic mayonnaise or Chipotle sauce. There was no friendliness or concern for customer satisfaction at all. The 20-piece nugget menu I received had no flavor whatsoever—it was just plain c...
On October 16, 2025, at 14:20, I placed order number 739900967 from the Popeyes. Even after two hours, my order was not delivered. Without any notification, my order was canceled on their own initiative. I was left in a difficult situation because the order I paid for was canceled without informing ...
I ordered food from Popeyes, which is a well-known brand, so I thought I would get a good dinner. But when my order came, there was no chicken in it at all. I really couldn't believe it. How can a dinner containing chicken not have chicken in it? I paid for my dinner, but I was still hungry and furi...
On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and ...
When I got home and opened the order I had picked up from Popeyes, I was deeply disappointed. The quality of the food was extremely poor; stale and tiny portions had simply been reheated and packed. The sizes were so small they wouldn’t even suit a kids’ menu. The chicken and fries smelled bad, and ...
I had yet another major disappointment with my order number 10499404205 from Popeyes Bursa FSM branch via Trendyol. I placed a bucket of wings order around 10:30, and it was delivered about 40 minutes later at 11:10. The wings arrived dripping in oil and extremely hot. From this, I suspected that le...
On 06/09/2025, we placed an order from the Popeyes Atlantis branch through Yemek Sepeti. Although we ordered at 18:26, by 20:23 the status still showed “Preparing.” During this time, we contacted Yemek Sepeti customer service and were told that the restaurant had been warned and the order would be e...
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lunch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst...
The fries served at Popeyes were very bad, and I couldn’t eat them because they were all soaked in oil. When I mentioned it to the staff, they said they also ate them that way and therefore it was not a problem, then brought me another portion. However, those were the same as well. I have never enco...
On August 26, 2025, I ordered the Maxi Boneless menu and extras from the Antalya Özdilek Popeyes branch. I paid and waited to pick up my order. My order was prepared faster than expected. I requested the fries be spicy, but the employee (cashier N*** Y***) haphazardly poured the spice onto the tray,...
Today, August 6, 2025, I visited the Popeyes branch in the Fethiye Erasta Mall. I didn't have my glasses with me, and because I'm nearsighted, I couldn't order via the smartwatch. Since I'd previously paid with a credit card at the cash register at your branch, I tried to order again via the cash re...
I used to enjoy eating Popeyes, but today's order was a complete disappointment. I placed an order through Yemeksepeti, choosing the Popchicken and paying extra for a Popeyes XL sandwich. Despite the additional cost, the sandwich only had chicken in it—none of the usual ingredients were included. Th...
I ordered a ₺400 menu from Popeyes. They sent me 2 nuggets instead of 8. They didn't include any of my sauces. No napkins or straws. They didn't produce any products that matched the recipe. They sent me stale potatoes when they should have been spicy. It's a shame. I can say it was the worst food e...
On August 1st, I ordered a Poppy Sandwich from Popeyes, but instead of the usual chicken, there was only a single nugget inside the sandwich. When I complained, they said this is how it’s served now. This response was both surprising and frustrating, as I expected at least the product to match its d...
"The restaurant manager took a close interest in the issue and even made a small gesture. He stated that the problem would not happen again. Thank you."
I placed my order at 21:49. It's now 23:50, and I'm writing this complaint about my Popeyes order through Yemeksepeti. It’s been 2 hours—no food, no refund, and no one responsible to talk to. There’s no one to contact, no money, no food. My order was incomplete, incorrect, and they sent a 3-liter bo...
On 4/11/2024, between 19:56 - 20:10, I tried to pay with my meal card, Multinet, at your Popeyes branch in Erzurum MNG Mall, but I was informed that they couldn’t process the payment. When I checked with Multinet, they confirmed there were no issues and that the payment could be accepted. I am not a...
Today, I had a frustrating experience at a Popeyes branch. When I placed my order at the counter, a male staff member confirmed my items, including extra sauces. After waiting, I found only ketchup and mayo with my order, so I returned to the counter. The female employee claimed that extra sauces ha...
In my recent Popeyes order (Order #5249***34), two hamburgers were missing. The delivery driver saw the issue but advised me to contact live support. I reached out through live chat, and they assured me someone from the company would call to resolve the matter. However, it’s now 22:30, and I’ve rece...
I recently placed an order through the Popeyes Istanbul app. Previously, they called to inform me they were out of iced tea and offered a cola instead, which I accepted. Just a few days ago, I placed another order, usually selecting "repeat last order." However, with the app’s recent update, I could...
I ordered from Popeyes for a rare lunch with my mom, but the meal arrived missing items. We placed the order around 12:45 pm, a time when I wouldn’t expect extreme rush or errors. The missing items were disappointing and frustrating, especially since it should be a straightforward task—just putting ...
Popeyes is a well-known fast-food business specializing in southern-inspired cuisine, including Cajun-style fried chicken. Popeyes was first established in New Orleans, Louisiana, in 1972 and has since expanded to include thousands of stores throughout more than 30 nations. Popeyes provides a variety of menu options in addition to their well-known fried chicken, including sandwiches, chicken tenders, seafood, and sides like coleslaw, fries, and biscuits. Also, they provide a selection of sauces and seasonings to boost the flavor of their food. They provide dine-in, takeout, and delivery choices and drive-thru service at many locations for added convenience.