On July 4, 2026 at around 1:39 p.m., I placed an order through the Popeyes app from the Boulevard location in Atlanta, 3...0***. I ordered a 3 tenders combo with 2 sides, a large sweet tea, an extra biscuit, and another large sweet tea. When the order arrived, the entire meal was cold, the biscuits wer
I visited the Popeyes branch inside Antalya Terracity Mall around 7:00 PM on April 6, 2026, during my work break as a ma...ll employee. Unfortunately, the experience was extremely disappointing and left me feeling disrespected. When I approached the staff to place my order, I was told to complete the p
I am sharing this complaint regarding an order I placed from the Popeyes branch located in Uşak Karun Shopping Mall. Due... to the lack of any direct customer support contact, both Popeyes as a corporate brand and Yemeksepeti have left customers without a clear point of communication, causing serious i
On March 23, 2026, at around 7:30 PM, I placed a Popeyes order through Migros Yemek. In the meal I received, there was a... serious hygiene issue—I found a hair inside the hamburger. Because of this, I was unable to consume the product and felt extremely uncomfortable from both a hygiene and health st
I am writing to express my deep frustration regarding an unresolved issue with my order from the Popeyes location at 491...9 Airline Dr, Houston, Texas 77022. On January 4, 2025, I placed an order of approximately $100, paid by debit card, which I never received. The only reference I have is the number
I am a regular customer who frequently orders the Maxi XL Menu from Popeyes. For a long time, I have been experiencing s...erious issues with portion size, especially at your Mardin Mardian AVM location. First of all, I am satisfied with the staff’s attitude and politeness, and I am not complaining abo
"Nothing changed. We weren't called, and no refund was issued."
On January 11, 2026, at 1:09:47 PM, my daughter placed an order from Popeye...s through the Yemeksepeti app. The order number is p2js-85j1, and the payme
On January 5, 2026, at around 7:51 PM, I placed an order from Popeyes through the Migros Yemek app. My order stayed in t...he “being prepared” status for about one hour, and I kept waiting, assuming it was actively being processed. After this long wait, I was informed by Migros Yemek Live Support that
Today, I ordered the Popeyes 1× Yemeksepeti Special Economix Menu, which included a chicken burger and a medium fries, t...hrough Yemeksepeti. The food arrived ice cold. I immediately contacted Yemeksepeti through the app, but instead of helping me, they simply wrote something along the lines of “feed
On December 10, 2025, at around 5:02 PM, I placed an order through Yemeksepeti from Popeyes in Gazi Neighborhood, Ankara..., and selected the Super Deal menu. I paid an additional fee to upgrade the fries in the menu, but despite this, the fries were delivered in a small size. After noticing this issu
On December 20 at around 6:01 PM, I had an extremely negative experience at the Popeyes location on Kıbrıs Şehitleri Str...eet No:12 in Kordon, İzmir. Even though the restaurant was not crowded, our orders were not taken for a long time, and when we asked about it, we were spoken to in a disrespectful
On the evening of December 14, 2025, I placed an order through Yemeksepeti from the Popeyes square mall location for a P...opeyes XL sandwich meal. In the order notes, I clearly stated that I am allergic to mayonnaise and specifically asked for the sandwich without mayonnaise. Despite this, the burger
On November 18, 2025, at 14:33, I placed an order from Popeyes through Yemeksepeti with order number #fgfv-c0z8. My orde...r was not delivered for 1.5 hours. During this time, I tried to reach Yemeksepeti’s help center, but I could not get through for half an hour. When I tried calling the restaurant u
On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my b...urger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp
On October 20, 2025, around 5:15 p.m., the chicken in the meal I bought from a Popeyes branch had a bad smell, and all t...he Coca-Cola drinks served with it were spoiled. When I informed the staff about the issue, they replaced my drink with another one and said there was a problem that day. However,
I waited 20 minutes to receive my order at Popeyes located in Fethiye Erasta Mall. I was told that there was no garlic m...ayonnaise or Chipotle sauce. There was no friendliness or concern for customer satisfaction at all. The 20-piece nugget menu I received had no flavor whatsoever—it was just plain c
On October 16, 2025, at 14:20, I placed order number 739900967 from the Popeyes. Even after two hours, my order was not ...delivered. Without any notification, my order was canceled on their own initiative. I was left in a difficult situation because the order I paid for was canceled without informing
I ordered food from Popeyes, which is a well-known brand, so I thought I would get a good dinner. But when my order came..., there was no chicken in it at all. I really couldn't believe it. How can a dinner containing chicken not have chicken in it? I paid for my dinner, but I was still hungry and furi
On October 4, 2025, I placed order #10565919186 through Trendyol Yemek from the Popeyes Samsun Kale branch. Although my ...order included the “Müthiş 4’lü” menu and a kids’ meal, I only received one hamburger, one fries, and a toy. I immediately contacted Trendyol Yemek regarding the missing items and
When I got home and opened the order I had picked up from Popeyes, I was deeply disappointed. The quality of the food wa...s extremely poor; stale and tiny portions had simply been reheated and packed. The sizes were so small they wouldn’t even suit a kids’ menu. The chicken and fries smelled bad, and
I had yet another major disappointment with my order number 10499404205 from Popeyes Bursa FSM branch via Trendyol. I pl...aced a bucket of wings order around 10:30, and it was delivered about 40 minutes later at 11:10. The wings arrived dripping in oil and extremely hot. From this, I suspected that le
On 06/09/2025, we placed an order from the Popeyes Atlantis branch through Yemek Sepeti. Although we ordered at 18:26, b...y 20:23 the status still showed “Preparing.” During this time, we contacted Yemek Sepeti customer service and were told that the restaurant had been warned and the order would be e
At 11:55 AM, I placed a ₺461 order at the Popeyes Maltepe store through Yemeksepeti. This order, which I planned for lun...ch, is still showing as “preparing” even though it was supposedly collected an hour ago, and I have not received any notification about it. When I try to cancel the order, the syst
The fries served at Popeyes were very bad, and I couldn’t eat them because they were all soaked in oil. When I mentioned... it to the staff, they said they also ate them that way and therefore it was not a problem, then brought me another portion. However, those were the same as well. I have never enco
Popeyes is a popular global fast-food chain recognized for its Louisiana-style fried chicken and Southern-inspired menu. Founded in 1972 in New Orleans, Louisiana, the brand is currently a subsidiary of Restaurant Brands International (RBI).
Phone: 1-877-767-3937
Email: [email protected] (Customers can also submit requests through the official Popeyes online support form)
Popeyes operates in the quick-service restaurant (QSR) industry, running a vast network of both company-owned and franchised locations worldwide. The brand specializes in fast food with a distinct Cajun and Creole flavor profile. Its core offerings include:
Overall user sentiment regarding Popeyes on consumer review platforms leans heavily negative. The majority of customer feedback highlights ongoing frustrations with restaurant operations, staff behavior, and order accuracy.
If you have experienced issues with Popeyes, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
