I'm deeply disappointed to share my recent experience with a Watsons order placed on November 2nd. Out of the three products I ordered, both The Purest Solutions Spot Corrector Serum 30 ml and The Purest Solutions Restorative Retinol Serum 30 ml arrived completely shattered. The anticipation of rece...
"My problem is solved, thank you."
Hi, my parcel with tracking number 239503236535 is marked as delivered by Sendeo Cargo on 06/11/2023 at 23:59. However, I haven't received any package...
"The order I placed at Watsons on November 4th is still in the preparation stage. They keep giving the same response that it will be delivered within 10 business days, but they never approach the situation with a solution-oriented attitude. Unfortunately, it seems that many people are experiencing this issue. When they do reach out to me, they do not provide any response other than the one given through their communication channels."
I wanted to order a suitcase because I was going to be out of town because I have used the miine brand suitcase before and was very pleased with it fo...
I'm really unhappy with Watsons. They won't give me a refund for a product they accidentally sent me. I called the shipping company, and they said there was no damage in the earthquake zone where I live. It's been a few days and they still haven't given me back my money. When are you going to give m...
I just ordered something from Watsons online, but I made a mistake and chose the wrong delivery address. I'm really disappointed about it. Even though I realized my mistake as soon as I placed the order, I ended up stuck in a really annoying situation. I was surprised that I couldn't cancel the orde...
"I'm getting this error when entering a new password, and it makes me concerned about data security."
I couldn't remember my password for the Watsons app. When I tried to get my password back by clicking the link sent to my email, I ended up on the scr...
Watsons went ahead and changed the delivery address without asking me first. I had to pay an extra fee to have it delivered to my office instead of a mall that I couldn't get to. I got a message today saying my package is going to a mall I'll never get to. How can they do something like this without...
I just bought the Frudia Pomegranate Honey Moisturizing Lip Balm from Watsons. The lip balm said it was made from red fruits, pomegranate, and honey, and had a red cap. But when I tried it, I was surprised to find that it tasted strongly like mint. Plus, the packaging didn't have any clear markings ...
I ordered Watsons' monthly surprise box this September, but it's already October, and my order still hasn't been shipped. At this rate, I'm afraid they won't deliver it until 2024. Such a disappointing delay and sluggish shipping in this day and age is truly disheartening. I'm disappointed that I wo...
I placed an order, and to my surprise, the incorrect products were delivered. The invoice for the items I bought was correct, but the products I received were completely different. When I contacted Watsons about the problem, they advised me to return the items. I suggested that they arrange for a co...
We placed an order through their online store on September 18, 2023, and chose the "in-store pickup" option, with the promise that it would be ready in 1 hour. But it's been a day, and the order is still not ready. They do have an online customer service representative, but kudos to anyone who is ab...
On September 18, 2023, I ordered a product from the Watsons website. I chose the "click & collect" option, expecting to pick up the item immediately from the Watsons store in Edirne Keşan's Bendis Shopping Mall. When I went to the store after ordering the product online, they informed me that the "c...
I lodged a complaint regarding my inability to place orders with Watsons. After several days of back-and-forth with their customer representative, I received a call on September 13, 2023. The representative informed me that my email address had been removed from their system, thus preventing me from...
I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much lat...
Watsons doesn't give me my coupon! First, they gave me 2 coupons for my birthday, and then they worked with a useless shipping company that didn't deliver my product. So, Watsons tried to correct their mistake by saying they would give me a 200 TL-worth coupon. The first coupon didn't work, so I cal...
I placed an online order with Watsons that was supposed to be delivered by Sendeo. I'd been tracking it for days, and the "delivered to" section was empty. The checkboxes above indicated that it had been delivered, but no confirmation was provided. It appeared that the delivery process was still in ...
I'm facing a concerning issue with Watsons regarding my package. They seem to be returning my ordered items, assuming I'm not at home. I suspect that some of the products might have been damaged or tampered with during this process. It's impossible for me not to be home, but they haven't made any ef...
I bought something from Watsons, and the remaining items were expected to cost more than 3000 Turkish liras by the 21st. My products, however, have yet to arrive. When I contacted their customer service, they directed me to the shipping company. However, when I contacted the shipping company, they c...
I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My ...
I previously complained about a faulty blush I purchased from Watsons. They reached out to me right away, but their response left a lot to be desired. Despite the fact that the product was damaged, they refused to provide a replacement. Instead, they offered two options: a refund or an 80 TL Watsons...
Watsons sent my order of Revolution brand 2 makeup supplies that I placed on 31.07.2023 to Cevahir Shopping Center as Urban Shampoo. I have previously sent the images of the related incorrect cargo as an e-mail for request. They told me to send a refund of the cargo, but the mall store employees sai...
My product with order number 0084482537 from Watsons has just arrived. When I opened the box, the product came out unwrapped and unpacked. Huge sunscreen unpackaged just in a box. The product is 150 ml Celene's sunscreen spray. It says 150 ml but half empty. I didn't expect it to be full to the brim...
I recently purchased a serum and hair mask at a significant discount from Watsons. I was pleased that it was shipped the same day. My excitement quickly turned to surprise when I saw that they had handed over my parcel to an unknown courier named Sendeo. I received a delivery confirmation, but the p...
I made a purchase of 519 liras from the Watsons Turkey application on 17 July. At the beginning of August, 200 TL points would be charged for 500 TL shopping when ordering. Points upload date is August 1, deletion date is August 5th. Points were uploaded at 17.10 on August 4th. At 17.20 the score wa...