I just bought the Frudia Pomegranate Honey Moisturizing Lip Balm from Watsons. The lip balm said it was made from red fruits, pomegranate, and honey, and had a red cap. But when I tried it, I was surprised to find that it tasted strongly like mint. Plus, the packaging didn't have any clear markings or the usual green color that usually means mint. This could be risky for people with allergies. It looks like Watsons might have changed the packaging of their mint-flavored lip balm, which could be confusing for customers regarding what's inside the product. The problem gets worse because Watsons won't take returns. They say we have to give them a code for their system, but their customer service isn't any help either. This situation clearly violates consumer rights. Watsons needs to step up and take responsibility for their misleading packaging. They should make sure they respect their customers' rights by accepting returns without any unnecessary obstacles.
bought this concealer from Capacity Watsons, one of the employees actually suggested it to me and was like, "You gotta try this, it's amazing!" of course, I had to get it. But, when I tried the product at home, realized that the shade was way too dark for my skin tone, so I was like, "Nah, I'm retu...
I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My ...
I purchased Morfose Milk Therapy Dual-Phase Hair Milk (240 ml) from Watsons online, a product I’ve used and loved for years. However, this time, the product smelled rotten instead of its usual milk scent. After applying it to my hair yesterday, my scalp started burning. I reported the issue to Wats...
I received the Note brand Matte Liquid lipsticks, which I bought from Watsons website, almost 1 week later, but when I opened the box, I came across 2 products that did not have a product protection band and even the boxes were open before. I took pictures of them and sent them an e-mail, but they d...
Yesterday, I bought Toni & Guy's Sea Salt Hair Spray from Forum Bornova Watsons. As soon as I bought it, I sprayed it on my hair outside and tried it. After 10 minutes, my whole skin turned red and the product gave me a terrible allergy. I immediately went back to Watsons and told the lady in charge...
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