Delayed Delivery and Frustrations with Watsons

I bought something from Watsons, and the remaining items were expected to cost more than 3000 Turkish liras by the 21st. My products, however, have yet to arrive. When I contacted their customer service, they directed me to the shipping company. However, when I contacted the shipping company, they claimed to be unaware of the situation. Is it my responsibility to contact the shipping company? I have no connection to them; I purchased and paid for the items from Watsons, and they are responsible for delivery. I've never encountered such a bad situation in my 15 years of online shopping across several countries. If things worsen, I'm ready to go to court! My membership number is 2624006481***, and the number to reach me is 05345192***.
Dear valued customer Emam Z., We will get back to you regarding your feedback as soon as possible. You can share your thoughts and experiences about Watsons with us between 09:00-22:00, 7 days a week. Wishing you wonderful days as part of the Watsons Family, Watsons Communication Center

15 days have passed and I still haven't received my order; these thieves are still stalling.

The cursed person who keeps saying the same words everywhere.

Men keep telling the same lies.



