1
Duygu is completely dissatisfied with the result

Mistaken Perfume Order from Watsons

profile
Duygu
August 29, 2023 10:12 am
19

I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My refund has yet to be processed. This level of disregard for customers is truly disheartening. It was both their error and my inconvenience, and I've spent the last ten days trying to reach someone who can help. I'm left feeling ignored and let down by their customer service. This is without a doubt the worst customer service I've ever received. I hope my concerns are acknowledged and addressed as soon as possible.

August 29, 2023 10:17 am (4 minutes after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Aleyna is completely dissatisfied with the result

Watsons Promised But Didn't Exchange The Spoiled Parfume They Sold To Me

profile
Aleyna
May 11, 2023 1:38 pm
19

Watsons Marked My Undelivered Order as Delivered to Me

profile
Amine
July 13, 2025 2:14 am
30
1
Mert is completely dissatisfied with the result

Watsons Sent a Defective Product & Mishandled Order

profile
July 23, 2023 10:43 am
20
Report a Similar Issue