While using the PDF Guru app, $1 was charged to my card on November 3. Because the app did not work properly, I deleted it shortly afterward. I was not clearly informed that any subscription had been started or that additional charges would be made in the future. Despite this, I later discovered th...
"Resolved"
I recently discovered a charge from PDFguru on my Visa card for $72.30 dated November 21, 2025, even though I was not aware of authorizing such a payment. I am in Canada, and the card was issued here as well. When I noticed this charge on my statement yesterday, I tried to access my PDFguru account ...
I recently discovered multiple unauthorized charges from PDF Guru, listed as “PDFGURU DE41,” taken via PayPal from my bank account. On 15/09/2025 there were two transactions of €0.88 each, and on 22/09/2025 the first charge of €49.99 was taken. In total, an estimated amount of €201.72 has been withd...
My complaint is about PDF Guru and the way they handle their so‑called “trial” or “one-time access” offers, which are presented at a very low price but actually hide an expensive recurring subscription. I chose what was presented as a 7‑day trial or one‑time access on 30 September 2025, expecting to...
Even though I never gave permission or explicit consent, today a subscription fee of $70 labeled as a “renewal fee” was withdrawn from my Kuveyt Türk Bank card ending in 4148 through the PDF Guru application. I did not receive any clear or understandable information stating that the subscription wou...
I made a one-time payment for a PDF Guru service on 28 November 2025 through their official website, clearly with the expectation that it was not a recurring subscription. However, on 05 December 2025, I noticed an unexpected deduction of KES 79.08 from my account that I did not consent to or author...
During the free trial I started through PDF Guru, I was informed that only $2 would be charged. However, without any additional notification or my approval, $70 was withdrawn from my Halkbank credit card on December 3, 2025—once, but as a single high-value charge. I did not receive any warning, ema...
PDF Guru has withdrawn money from my Akbank account even though I never subscribed to their service and never gave any kind of consent. How is something like this even possible? I want my money refunded immediately. Please help me—money has been taken from my account without my authorization.
I used a service called PDF Guru only once and for free, and I never started any kind of subscription. However, on November 16, 2025, I noticed a charge of $70 on my Kuveyt Türk credit card. When I logged into my PDF Guru account, there was no active subscription displayed. I do not accept this cha...
On November 19, I noticed an authorization charge of $45 made on my Ziraat Bank credit card by a company called “sa Support PDF Guru”, without my knowledge or approval. I did not sign up for any membership, did not use any services, and did not knowingly provide my card information to this company. ...
On November 20, 2025, at around 11:40 PM, I entered my card information on Pdfguru to make a $1 payment. However, I later saw that a total of $3 was withdrawn from my Yapı Kredi Bank card ending in 1279, without my approval. Instead of the single $1 payment I intended to make, three unauthorized cha...
On November 19, 2025, $49 was withdrawn from my QNB Finansbank account by Pdfguru without my knowledge or permission. Previously, I had only made a one-time payment of $1 to add text to a PDF. I never requested any subscription afterward. Despite this, Pdfguru started a subscription without my appro...
On November 11, I made a $1 to test the PDF Guru service. However, on November 18, I noticed a $50 charge on my card that was made without my knowledge or approval. I did not receive any notification or confirmation regarding this transaction. The payment was made from my iPhone through the website...
On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...
Please see below all of the emails; I subscribed for the trial, and this is the second time PDF Guru has taken €49 from my card. Everything is attached, including my cancellations, proofs from my cards, the terms from their site, and the full email correspondence with their customer service robot te...
On November 10, I paid $2 on Pdfguru.com for a one-week access plan. However, just after midnight on November 17, an additional $50 was withdrawn from my account without my knowledge or approval. I received no notification or request for confirmation regarding this charge. I have not yet contacted ...
On November 16, 2025, at 6:51 AM, an unauthorized charge of $50 was withdrawn from my account by the PDF Guru website—despite the fact that I had only made a single one-time payment of $0.50 in the past and had never saved my card information. The card used ends in 1114. The email address linked to ...
On November 16, 2025, I purchased a basic package on Pdfguru, and my card information was saved during that transaction. After this, an additional $50 was charged to my card without my knowledge or approval. This charge was made completely without my consent. I contacted customer service, but I was...
On November 14, 2025, $51 was withdrawn from my Enpara Bank account by Pdfguru without my knowledge or approval. Previously, I had only purchased a one-week plan, and I never requested any subscription renewal or extension. Despite this, Pdfguru started a subscription without my consent and charged ...
On 05/11/2025, after using the trial version on the pdfguru website, a one-time charge of ₺2,099 was made to my credit card without any prior notice or my consent. The membership and payment terms were not clearly disclosed, and this amount was charged completely without my knowledge. In addition, t...
PDF Guru has automatically renewed my subscription for €50 even though I used the one-time option for €1.99. I will have this reversed as soon as possible. What exactly should I do next? Please help me. I have already cancelled the subscription and downloaded the invoice.
On October 17, 2025, I used the PDF Guru mobile app to perform a one-time PDF conversion, and a charge of $1.64 was made to my credit card for that transaction. However, when I reviewed my card activity today, I discovered that an unauthorized charge of $49.94 had been made, and a two-year subscript...
On September 20, 2025, and August 30, 2025, a total of $38 (two separate unauthorized charges) was withdrawn from my Ziraat Bank Bankkart Genç card by a website called PDF Guru, without my knowledge or consent. I have never signed up for this site, never used any of its services or trial versions, a...
I recently subscribed to PDF Guru for $1.59, but I’ve noticed that $79.99 has been deducted from my account without my consent. I did not authorize this charge, and I would like to cancel the subscription immediately. Please process a full refund for the $79.99 amount, as this charge was unexpected ...