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Complaints

108 complaints
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Unauthorised Credit Card Transaction by PDF Guru – Chargeback Request

July 10 10:59 PM25

Since January 2025, amounts have been debited from my account by PDF Guru without my consent. In total, 806 EUR has been...

PDF Guru Refused My Promised Refund After Free Trial Charge

July 9 1:56 AM1

I started using PDF Guru with a free trial and did not intend to continue with a paid plan. Before my free trial ended, ...

PDF Guru Charged Me Without Consent – Refund Wrongly Denied

July 7 11:46 AM12

I am writing regarding an unauthorized transaction made by Web PDF Guru on my iPhone for $4.99. I never ordered or appro...

Refund Request And Cancellation Of PDF Guru Subscription

July 4 10:20 PM10

On July 3, 2026, an amount of AED 185.55 was automatically deducted from my account by PDF Guru for a subscription renew...

Unauthorized Recurring Charge By PDF Guru – Refund Requested

June 29 5:53 AM48

I am filing this complaint about an unauthorized recurring charge by PDF Guru and requesting a full refund of the amount...

PDF Guru Charged Renewal After Trial Without Clear Consent

June 10 5:52 AM3

I am writing to report an unauthorized renewal and charge on the PDF Guru website. I initially accepted only a trial and...

PDF Guru Refund For Unauthorized Charges And Cancel Any Recurring Charges

June 7 7:28 PM8

I am writing regarding repeated unauthorized charges to my Maybank Visa debit card by PDF Guru. On 7 June and on several...

I Need Pdf Guru to Cancel My Subscription and Stop Future Charges

June 5 4:29 PM7

Last month I purchased a subscription to Pdf Guru through their website. I recently noticed that I was unexpectedly char...

I Need Pdf Guru to Cancel My Subscription and Stop Future Charges

Unauthorized PDF Guru Charge Debited From Bank Account Without Consent

June 4 4:16 PM21

On 4 June 2026 at 14:14 (South African time), an amount of R791.37 was debited from my account by PDF Guru without my au...

Refund Of Unauthorized PDF Guru Payment

June 2 3:12 PM37

On 30/05/2026 I noticed an unauthorized charge of 49,99 on my account from “thepdfgurucom – Dover,” debited via my card ...

Unauthorized Charge From Pdfguru

May 31 10:51 AM16

In May 2026, I noticed a charge of $51 taken from my Scotiabank account by Pdfguru, even though I have never created an ...

PDF Guru Complaint Regarding Auto Debit Or Charges Without Any Permission

May 27 11:29 PM13

I recently discovered that PDF Guru charged my ICICI Bank debit card in India an amount of 49.99 dollars on 27 May 2026 ...

PDF Guru Unauthorized Deductions - Request A Refund

May 22 11:17 PM27

I am writing regarding an unauthorized auto-renewal of my PDF Guru subscription, which was charged to my credit card via...

PDF Gur's Unresponsive Support - Unauthorized Auto-Renewal Charges

May 14 1:59 PM17

I am writing regarding an unauthorized auto-renewal of my PDF Guru subscription that was charged to my credit card on 14...

PdfGuru Charged Me After Trial Despite PDF Tool Not Working

May 13 4:08 PM9

I recently started a trial with PdfGuru through their website pdfguru.com to resize a PDF document on 6 May 2026. During...

PDF Guru Charged After Misleading Trial Subscription

May 8 11:20 AM52

On 29 April 2026 I paid USD 0.99 on PDF Guru in Qatar to use their service for a one‑time PDF editing need. My aim was c...

PDFGuru Is Charging Me Every Month Without My Approval

May 4 2:12 PM46

I am writing regarding unauthorized and repeated charges made by PDFGuru from my bank account ending with xxx5774. I ini...

PDF Guru Unauthorized PayPal Subscription Charge Complaint

May 4 2:00 PM35

I am writing regarding an unauthorized charge made by PDF Guru to my PayPal account. I was charged $49.99 on May 1, 2026...

PDF Guru Refund Request For April And May

May 2 12:08 PM18

I started a free trial with Pdfguru on 25/03/26 and, after using it briefly, I cancelled the subscription during the tri...

PDF Guru Auto-Renewal Charge Dispute and Refund Request

April 25 5:01 PM14

I recently discovered that Apdf Guru renewed my subscription through their website on 25 March 2026 and charged me $49 w...

PDF Guru Discriminatory Refund Policy

April 18 10:06 PM17

On April 10, 2026, I used pdfguru.com to purchase what was clearly presented as a one-time document conversion service f...

PDF Guru Renewal Without Authorization

April 17 5:52 PM75

I am writing regarding an unauthorized renewal of my PDF Guru plan through your website. On 16 April 2026, my subscripti...

Brand Overview: PDF Guru

PDF Guru is an online PDF editing and document conversion platform that provides tools for converting, compressing, editing, merging, and signing PDF files. The service is operated by GURUDOCS LIMITED and mainly serves users looking for browser-based PDF management solutions.

Contact Info

  • Customer Support Email: [email protected]
  • General Contact: [email protected]
  • Phone Number: +1 (866) 716-6045
  • Headquarters: 9205 West Russell Road, Las Vegas, Nevada, 89148, USA

Industry and Operations

PDF Guru operates in the digital document management and online productivity software industry. The platform offers web-based PDF tools that allow users to work with documents directly from a browser without requiring desktop software installation.

  • PDF editing and formatting
  • PDF to Word and file conversion tools
  • PDF compression and merging
  • Electronic signatures and document handling
  • Subscription-based online services
  • Browser-based document management platform

User Sentiment

User sentiment surrounding PDF Guru is generally negative, with many complaints focusing on billing practices, subscription transparency, and customer support responsiveness.

  • Unexpected recurring subscription charges after low-cost trial offers
  • Complaints about unclear subscription renewal terms
  • Difficulty canceling subscriptions or locating cancellation options
  • Refund requests being denied or delayed
  • Reports of unauthorized or unexpected card charges
  • Frustration with automated or slow customer support responses
  • Concerns about trial offers automatically converting into expensive plans
  • Users claiming billing information was not clearly presented during checkout
  • Complaints about difficulties obtaining refunds after accidental renewals

Share Your Experience

If you’ve experienced issues with PDF Guru, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.