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PDF Guru

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PDF Guru

Complaints

129 complaints
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PDF Guru Charged 214.99 zł for a Subscription I Did Not Know About

6

I used the Pdf Guru service to download a single file and I was not aware that by doing so I would be activating a paid ...

PDF Guru Unauthorized Subscription Charge via M-PESA

25

Yesterday, I noticed an unexpected automatic subscription charge from PDF Guru on my account. Last week, an amount of KS...

Request Full Refund From PDF Guru

46

I used the PDF GURU service only once and did not knowingly subscribe to any plan, yet on a later date they charged 49.9...

PDF Guru Automatic $49.99 Renewal Without Approval

58

My name is Richered J*** and I am writing regarding an unauthorized automatic renewal charge made by PDF Guru on my cred...

PDF GURU Charged 49.99 EUR After Subscription Cancellation

61

I had an active subscription with PDF GURU, which I cancelled before the renewal date. Despite cancelling the subscripti...

PDF Guru Refund Request for Unexpected Subscription Charge

38

I recently discovered an unexpected auto‑renewal charge of 1,702.70 THB on my bank account for a subscription to PDF Gur...

Unauthorised Charge From PDF Guru From My Bank Account

26

I noticed a charge of £49.99 on my bank account today from “SA * Pdfguru com”, dated 06/09/2026 and taken via my Danske ...

My Card Received A Charge From PDF Guru That I Didn’t Authorized

44

I noticed an unauthorized charge today of 49.99 on my ADCB card ending in 0322 from a company called PDF Guru. I did not...

PDF Guru Auto Charge of $49.99 – CBQ Card Dispute

40

Today at around 2:40 pm Qatar time, an amount of USD 49.99 was taken from my CBQ ATM card for a transaction described as...

Resolved

PDF Guru Unathourised Charge Of My Account

146

"I'm happy and appreciate the assistance i was able to get my refund back"

I am writing to raise a complaint against PDF Guru regarding an unauthorise...

PDF Guru Charged 3,150 Pesos Without Authorization For Monthly Subscription

42

I am writing to report an unauthorized subscription transaction on my PDF Guru account. Without intentionally subscribin...

Unauthorized PDF Guru Payment Deducted From Bank Account

57

Unauthorized payment was deducted from my bank account. I did't sign up for any subscription billing and don't even know...

Request For Refund Of Unauthorised Charge PDF Guru

77

I am writing regarding an unauthorised charge of R832.85 that was taken from my account for Pdfguru. On 11 August 2026 I...

PDF Guru Unexpected Subscription Charge Needs a Full Refund

66

I am writing to report an unauthorized subscription charge from PDF Guru and to request a full refund of this amount. I ...

PDF Guru, Refund Denied Without Any Reasoning, Request Review And Solution

68

I purchased a 7‑day trial of a PDF Guru service via their website on 25 May 2026 for approximately €2. Without my clear ...

PDF Guru Charged Me Without My Authorization, Request Full Refund

110

On 20/07/2026 I found a charge of 49,99 € on my bank account from “SGT*PDF Gurucom”. I have never used or authorized any...

PDF Guru Subscription Charged Without Consent – Refund Refused

126

I am writing regarding an unauthorized subscription and refund issue with PDF Guru. The service started charging a subsc...

Refund Request For Unauthorized Transaction Of PDF Guru On My Card

121

I am writing to report an unauthorized transaction made by PDF Guru/PDF Pro using my bank card. On 13 July 2026 at aroun...

Unauthorised Credit Card Transaction by PDF Guru – Chargeback Request

105

Since January 2025, amounts have been debited from my account by PDF Guru without my consent. In total, 806 EUR has been...

PDF Guru Refused My Promised Refund After Free Trial Charge

39

I started using PDF Guru with a free trial and did not intend to continue with a paid plan. Before my free trial ended, ...

PDF Guru Charged Me Without Consent – Refund Wrongly Denied

43

I am writing regarding an unauthorized transaction made by Web PDF Guru on my iPhone for $4.99. I never ordered or appro...

Brand Overview: PDF Guru

PDF Guru is an online PDF editing and document conversion platform that provides tools for converting, compressing, editing, merging, and signing PDF files. The service is operated by GURUDOCS LIMITED and mainly serves users looking for browser-based PDF management solutions.

Contact Info

  • Customer Support Email: [email protected]
  • General Contact: [email protected]
  • Phone Number: +1 (866) 716-6045
  • Headquarters: 9205 West Russell Road, Las Vegas, Nevada, 89148, USA

Industry and Operations

PDF Guru operates in the digital document management and online productivity software industry. The platform offers web-based PDF tools that allow users to work with documents directly from a browser without requiring desktop software installation.

  • PDF editing and formatting
  • PDF to Word and file conversion tools
  • PDF compression and merging
  • Electronic signatures and document handling
  • Subscription-based online services
  • Browser-based document management platform

User Sentiment

User sentiment surrounding PDF Guru is generally negative, with many complaints focusing on billing practices, subscription transparency, and customer support responsiveness.

  • Unexpected recurring subscription charges after low-cost trial offers
  • Complaints about unclear subscription renewal terms
  • Difficulty canceling subscriptions or locating cancellation options
  • Refund requests being denied or delayed
  • Reports of unauthorized or unexpected card charges
  • Frustration with automated or slow customer support responses
  • Concerns about trial offers automatically converting into expensive plans
  • Users claiming billing information was not clearly presented during checkout
  • Complaints about difficulties obtaining refunds after accidental renewals

Share Your Experience

If you’ve experienced issues with PDF Guru, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.