I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much later, and they were later revoked, much to my disappointment. "Did I make an unauthorized purchase?" I wondered. It's obvious that I didn't. I contacted Watsons' customer service, seeking clarification and requesting the reinstatement of my hard-earned points. This entire ordeal has left me feeling betrayed and disappointed.
I made a purchase at Watsons worth 500 TL for campaign points that values at 250 TL. Despite complying with all the campaign conditions, I was unable to use my points due to Watsons' own system error until the expiration date of the points on June 25th. I also shared screenshots of the issue with th...
I made a purchase of 519 liras from the Watsons Turkey application on 17 July. At the beginning of August, 200 TL points would be charged for 500 TL shopping when ordering. Points upload date is August 1, deletion date is August 5th. Points were uploaded at 17.10 on August 4th. At 17.20 the score wa...
I placed an order on the Watsons mobile application on September 21st. Later, I decided to return the order, and I handed it back when the shipment arrived at my address. I didn't open the package or anything; the courier acknowledged it was okay. However, when checking the shipment movements on the...
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